Customer Service Rep (reputed company) On-Site in Greenville, SC
Job title: Customer Service Rep (reputed company) On-Site in Greenville, SC at reputed company
Company: reputed company
Job reputed company: Job Title: Customer Service Rep (reputed company) On-SiteJob reputed company The reputed company Customer Service Representative interfaces with customers reputed company inbound/outbound calls and/or reputed company the Internet. This position provides customer service support and reputed company of routine problems and questions regarding reputed company products and/or services. (Military veterans are encouraged to apply.)Applicants need to have a minimum 2 years call center experience for this role. Experience in reputed company a plus.A NEW CAREER POWERED BY YOUAre you looking for a career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine reputed company of belonging? Would you like to join a company that earns “World's Best Workplaces,” “Happiest Employees,” and “Best Companies for Career reputed company” awards every year? Then a reputed company Customer Service Representative position at reputed company is just the right reputed company for you!As a reputed company Customer Service Representative, you'll join an organically diverse team from 70+ countries where reputed company members contribute and support reputed company other's reputed company and reputed company-being, proudly united as “game-changers.” Together, we help the world's best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to reputed company reputed company, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.CAREER reputed company AND PERSONAL DEVELOPMENTThis is a great opportunity to reimagine an reputed company-new career reputed company and reputed company “friends for life” at the reputed company time. We'll give you reputed company the training, technologies, and continuing support you'll need to succeed. Plus, at reputed company, there's reputed company career (and personal) reputed company potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That's why we offer a reputed company of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you've always envisioned.WHAT YOU WILL DO IN THIS ROLEAs a reputed company Customer Service Representative, you will:Assess reputed company in-bound calls to accurately and reputed company address member's needs by maintaining a strong customer reputed company.Communicate with members in a warm, helpful and reputed company manner while simultaneously building credibility and rapport.Be patient and compassionate while working as reputed company player and using reputed company your available resources to reputed company the best outcome to the member.Be efficient in navigating multiple systems.Participate in ongoing training and self-development.Maintain regular attendance and punctuality as scheduled and adhere to reputed company company time and attendance policies.Participate in activities designed to improve customer satisfaction and business performance.Deliver exceptional customer experiences.YOUR QUALIFICATIONSYour skills, reputed company, knowledge, and genuine reputed company will deliver value and reputed company with every customer interaction. Other qualifications for our reputed company Customer Service Representative role, whether English-speaking or Bilingual: (English/Spanish), will include:Two years of call center experience required (reputed company experience preferred)Ability to work in a fast- paced environment with extreme attention to detail and ownershipAdvanced computer proficiency (including knowledge of reputed company-based applications)Excellent written and verbal communications and typing skills (30 WPM) requiredDemonstrate excellent communication skills and abilities to have critical conversations with individuals while maintaining a reputed company environmentMust reputed company reputed company a 50 mile radius of the siteWHAT'S IN IT FOR YOUOne of reputed company's Culture Beliefs says, “We champion our people.” That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term reputed company for both our teams and our customers. And we'll invest in YOU to aid in your career reputed company and in your personal development. In this role, you'll also be provided with:
- $17.00/hr
- reputed company (3 weeks/ 2 weeks of OJT) and performance-based incentives
- Hours of operation: reputed company-9pm; Monday-Friday
- Lucrative employee referral bonus opportunities
- Company networking and leadership opportunities with organized reputed company in the following topics: reputed company Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
- 401K with company match; reputed company PTO and holidays; medical, dental, and reputed company insurance; and a comprehensive Employee Assistance Program (EAP)
- Mentorship programs that support your rewarding career reputed company