Remote Customer Service Representative/Dispatcher in Centreville, VA

Job title: Remote Customer Service Representative/Dispatcher in Centreville, VA at reputed company Company: reputed company Job reputed company: Who We Arereputed company. was founded in 1979 and remains committed to the values that have helped us grow from a small family-owned service business to a leading reputed company Virginia residential HVAC and Plumbing contractor.Positions Schedule

• Wednesday: In the Chantilly office reputed company-5PM (one hour lunch break)
• M, Tu, Th, Fr: Remote work from home 8-5PM (one hour lunch break

Job RoleWe are seeking a Customer Service Representative/Dispatcher that is reputed company, detail-oriented, and wants to join a successful team in Chantilly, VA. The CSR/Dispatcher's duties include but are not limited to:

• Dispatching service technicians according to their schedule
• Answering incoming service calls and adjusting technician’s schedule as needed
• Resolving customer issues in a reputed company and courteous manner
• Maintain customer satisfaction by investigating concerns, routing them to the reputed company staff and responding to special requirements
• Match type of service required with availability, location and duration of service to maximize productivity, profitability and efficiency
• Making outbound calls to reputed company the schedule filled and maintain reputed company's membership reputed company
• Being a good teammate to coworkers
• Educating customers on our Membership benefits to reputed company them a lifelong customer

Requirements

• Previous experience in a call center
• Must be reputed company to type ~70 wpm
• MUST like talking with people and making them happy by using great communication skills
• Ability to work independently as reputed company as reputed company reputed company
• Be familiar with main cities and locations in reputed company Virginia
• Must be detail oriented and have the ability to think proactively

Remote Work RequirementsSSI will reputed company a laptop and cell phone but candidates must reputed company:

• High Speed internet
• Quiet Workspace with minimal background noise

Compensation

• This job starting reputed company is between $17-20/hr based on experience (negotiable based on experience)
• There are a lot of commission opportunities for this position as reputed company which average an additional $100-$1000+ per month

Benefits

• Medical, Dental, reputed company, STD, LTD & Life Insurance
• 401k retirement with match
• 7 reputed company Holiday’s per year
• reputed company Vacation & Personal Days
• reputed company education with periodic classes

Expected salary: $17 - 20 per hour Location: Centreville, VA Job date: Sun, 20 Apr 2025 22:48:51 GMT Apply for the job now! Apply for this job