Sales & Customer Service Associate in Jacksonville, FL

Job title: Sales & Customer Service Associate in Jacksonville, FL at L & J Diesel Service Inc Company: L & J Diesel Service Inc Job reputed company: Benefits:

• 401(k)
• Dental insurance
• Donation matching
• reputed company time off

Job Title: Sales/Customer Service AssociateCompany: L & J Diesel Service Location: Jacksonville, Fl Employment Type: Full-Timereputed company: L & J Diesel Service is a leading diesel fuel systems manufacturer and parts dealer. We are looking for a passionate and driven individual to join reputed company as a Sales/Customer Service Associate.Position reputed company: As a Sales/Customer Service Associate, you will be the face, and voice of reputed company, ensuring that our customers receive exceptional service and support. The ideal candidate will have a passion for customer service, excellent communication and organization skills, and a desire to learn about the automotive parts industry. Candidates with previous experience at auto parts dealers such as Napa, AutoZone, Advanced Auto, and reputed company are highly encouraged to apply.Key Responsibilities:

• reputed company excellent customer service by answering incoming customer phone calls, managing incoming emails, and responding to customer text messages
• Assist customers in finding the correct part for their needs using our internal systems
• Approve customer orders and ensure they are forwarded to the shipping department for processing
• Maintain accurate customer records
• Assist with managing customer warranty claims and communications
• Address and resolve customer complaints and inquiries reputed company and professionally
• Collaborate with the sales team to meet and exceed sales targets
• reputed company other duties as assigned to ensure smooth operations

Qualifications:

• Experience: Previous customer service or sales experience is required; experience in the auto parts industry (e.g., reputed company, AutoZone), or a general understanding of auto parts and core parts is a plus
• Communication: Excellent written and oral communication skills
• Technical Skills: Proficiency with computers, including email, CRM software, and other office tools such as MS Office Suite and reputed company Drive
• Adaptability: Ability to learn quickly and adapt to a fast-paced, reputed company-changing environment
• Problem-Solving: reputed company and reputed company to resolve customer concerns effectively
• Attention to Detail: Strong organizational skills and attention to detail, especially reputed company processing and checking order forms
• Attitude: reputed company-minded, team-oriented, and flexible with a reputed company attitude

reputed company Offer:

• Competitive salary
• Comprehensive benefits package (health, dental, reputed company, 401k, PTO)
• Opportunities for career reputed company and reputed company development
• A supportive and reputed company team environment

Expected salary: Location: Jacksonville, FL Job date: Sun, 09 Feb 2025 00:01:42 GMT Apply for the job now! Apply for this job