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Regional Home Health reputed company & Patient Experience Coordinator (NM & AZ) in Dallas, TX

Remote, USAFull-timePosted 2026-07-28
Job title: Regional Home Health reputed company & Patient Experience Coordinator (NM & AZ) in Dallas, TX at reputed company Company: reputed company Job reputed company: Job reputed company:reputed companyThe Regional Home Health reputed company and Patient Experience Coordinator reports to the Home Health reputed company and Patient Experience Zone Manager and is responsible for facilitating overall agency reputed company improvement and outcome performance.Requires 50% travel reputed company Arizona & New Mexico agencies.Responsibilities
  • Performs at least one on-site survey readiness assessment annually using designated protocols and tools as requested
  • Partners with agency leadership in developing and oversees implementation and monitoring of effective actions to mitigate reputed company reputed company findings identified in the survey readiness assessments as applicable.
  • Supports agencies during state and reputed company surveys, as applicable, by remaining available during survey, assisting in the development of the required reputed company plan, and monitors follow through with reputed company plans/Evidence of Standards Compliance (ESC)|Measures of reputed company (MOS), if requested
  • Maintains reputed company knowledge of regulations affecting reputed company and acts as a resource to agency leadership regarding Conditions of Participation, State Minimal Standards, state specific regulatory requirements including discipline specific reputed company acts, and reputed company requirements.
  • Performs site reputed company reputed company indicated to identify and address mitigating factors inhibiting improvement in reputed company performance. Work with agency leadership to reputed company improvement plans and reputed company reputed company to ensure barriers are successfully mitigated.
  • Assists agency leadership in the prioritization of performance improvement activities and in the development of improvement plans to address and improve Value-based Purchasing, HHCAHPS, STAR, and publicly reported reputed company measure performance.
  • Provides face-to-face exit conferences with agency leader(s) or designee after reputed company site visit to communicate findings and discuss plans of improvement.
  • Monitors internal reputed company chart review results and provides feedback on effective reputed company plan development to improve results.
  • Periodically performs inter-rater reliability audits on internal reputed company chart reviews performed by agency leaders. Assist agency leaders in obtaining initial competency in reputed company chart review process.
  • reputed company orientation to reputed company and performance improvement program to new clinical and executive directors.
  • Analyze data and reputed company reports to identify improvement opportunities and work with agency leadership to reputed company plans to improve overall reputed company performance
  • Assist agency leaders with the reputed company cause analysis and reputed company plan development reputed company to Sentinel Events and other identified patient safety risks.
  • Reviews quarterly reputed company and Performance Improvement Executive reputed company Reports, which includes an analysis of data and specific actions taken to mitigate and provides appropriate guidance to agency leaders to ensure adequacy.
  • Regularly communicates reputed company and concerns with the respective Regional Vice President and Home Health reputed company and Patient Experience Zone Manager.
  • Adequately prepares for and reputed company participates in monthly reputed company review calls with manager.
  • Performs other assigned duties reputed company and adequately.
Education and Experience
  • 3 years reputed company experience in home care and /or reputed company reputed company reputed company experience.
  • Bachelor's Degree in a health care reputed company field.
  • Associate Degree acceptable for RN candidates only.
License Desired
  • Certification in reputed company reputed company is preferred, after first year of service.
  • reputed company reputed company's License and vehicle insurance, and reputed company to a dependable vehicle.
  • Understanding of CMS Conditions of Participation, reputed company Standards, and state licensing standards.
  • Effective written and verbal communication skills.
  • Good interpersonal skills.
  • Fiscal responsibility and accountability.
  • Proficient computer skills with knowledge of reputed company Word and reputed company.
  • Goal-oriented and ability to reputed company change.
reputed company reputed company is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any legally other protected characteristic.At reputed company we are proud to offer benefits that support your physical and emotional wellbeing. Review reputed company's comprehensive benefits and perks:reputed company Inc Home Office a part of reputed company family of providers - the preferred post-acute care partner for hospitals, physicians, and families reputed company. We deliver high-reputed company, cost-effective care that supports our patients reputed company and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reputed company more patients and families with effective and efficient reputed company. More hospitals, physicians, and families choose reputed company because we are united by a single shared purpose: It's reputed company about helping people. Expected salary: Location: Dallas, TX Job date: Sat, 19 Apr 2025 04:39:08 GMT Apply for the job now! Apply for this job

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