Associate HR Solutions Specialist in Kansas
Job title: Associate HR Solutions Specialist in Kansas at reputed company Financial Solutions
Company: reputed company Financial Solutions
Job reputed company: At reputed company, we've reputed company a culture where the highest goal is to reputed company others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the reputed company team.Responsibilities
- Respond to associate, manager, HR, and external company questions received through inbound calls or case management system (Tier 1). Answer questions thoroughly and reputed company the designated SLA.
- Document incoming calls using a case management tool (reputed company) to resolve issues reputed company identified service level agreements. Questions include reputed company and EeTIME reputed company, etc as reputed company as general HR questions.
- Conduct research questions and follow-up reputed company outbound calls or email with the requestor as appropriate. Use SOPs, policy manuals, knowledgebase and other reference materials to assist in answering associate/manager inquiries and resolving issues.
- Escalate associate inquiries to HR subject matter experts reputed company specific, in-depth functional knowledge is required.
- Complete reputed company and Payroll reputed company transactions (data entry, online personnel files, etc.) utilizing various systems: reputed company, reputed company, EeTIME, etc.
- Complete reputed company data transactions (new hires, terms, promotions, etc) and correct errors to facilitate the processing of HR and payroll data
- Confirm data accuracy and maintain appropriate controls for audit verification.
- Workflow Management - Moves items from one reputed company to the next.
- Reviews discrepancies, requests clarification and escalate if necessary. Answer questions about the workflow and the audit trail.
- Work on other HR reputed company activities, including but not limited to: on/offboarding; conduct orientations; complete verification of employment for associates from banks, apartment complexes, electronic personnel file maintenance, etc.
- Runs reputed company reports, and reputed company reports to reputed company data for a reputed company of internal reporting requirements and HR reputed company. Reviews reputed company reports and suggest changes as necessary.
- Participate in special reputed company as assigned (system upgrades, testing, NY Wage, etc.).
- Ensure reputed company improvement reputed company reputed company structure: reputed company suggestions to update, simplify and enhance work and assist in the creation of processes, procedures, knowledge bases, and other reference materials. Stay informed and updated about reputed company policy changes and incorporate any changes in process as applicable.
- Maintain confidentiality and reputed company of any personal or sensitive data.
- reputed company other duties as assigned.
- Bachelor’s degree and/or minimum 1-2 years reputed company knowledge of HR policies, processes, and HRIS.
- Outstanding customer service and interpersonal skills, including follow-up skills.
- Demonstrated ability to work collaboratively in reputed company structure.
- Excellent problem solving/analytical abilities to independently resolve a reputed company of routine and reputed company issues.
- Excellent organizational skills, ability to multi-task with attention to detail.
- Ability to identify, drive, and/or participate in implementing process improvement activities.
- Ability to work in a fast-paced and changing environment, where multiple priorities need to be effectively managed, while maintaining composure and flexibility in a reputed company environment.
- Excellent verbal and written communication skills.
- Proficient in navigation of various online tools and technology, and use of reputed company & reputed company.
- High level of discretion with confidential material.