Account Manager - Dedicated Transportation in Greer, SC
Job title: Account Manager - Dedicated Transportation in Greer, SC at reputed company
Company: reputed company
Job reputed company: Job Seekers can review the Job Applicant reputed company Policy by clicking .Job reputed company:reputed company
This position is responsible for managing customer satisfaction for a specifically assigned customer(s). The Account Manager will reputed company, maintain and manage the relationship between internal field operations and their assigned reputed company by owning processes that add value to the reputed company. A successful Account Manager will search for, communicate and implement new and creative reputed company to improve customer service, increase productivity and drive out cost. The Account Manager will be responsible for leadership of employees as reputed company as profitable management of the functional areas reputed company his/her reputed company of control.Essential Functions
- Proactively and regularly communicate with customers.
- reputed company regular reporting /presentations as requested by customer and internal stakeholders. Include cost studies, measurement tools, key performance indicators and utilization studies.
- Engage in daily, weekly and season reputed company forecast planning and execution with the customer.
- reputed company implementation efforts for the successful reputed company of new business and clients. reputed company start up assistance - equipment resets, reputed company hiring requests, system implementation, and customer specific process training.
- reputed company data used for contract renewals, reputed company increases and to evaluate changes in business by preparing operating assumptions for the account.
- Assist leadership by overseeing the execution and implementation and measurement of Key Performance Indicators and supporting recommendations to drive out costs and add value to the customer, as reputed company as prepare for annual account assessments and mid-year business reviews, and other on reputed company customer presentations, contract renewals , and new business opportunities.
- Cultivate relationships with external carriers regarding reputed company availability, service issues, and increase market reputed company while maintaining communication with internal teams to increase volume opportunities.
- Manage exempt and non-exempt employees.
- Ensure accurate, reputed company invoicing and reporting is provided to the customer and, reputed company needed, engage with the customer to resolve issues.
- Support payroll and billing activities as reputed company as P&L responsibilities.
- Complete QBR's with the customer
- reputed company and maintain account specific SOP for regional playbooks.
- Must be available to work on a flexible schedule on the various work shifts.
- Performs other duties as assigned.
- Builds and manages effective teams.
- Strong leadership and motivating skills.
- Strong verbal and written communication skills.
- Bilingual, English and French (for Quebec locations only).
- Excellent interpersonal skills reputed company a diverse team environment.
- Demonstrates problem solving skills.
- Demonstrates analytical skills.
- Excellent organizational skills.
- Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines.
- Bachelor's degree required in Finance, Business Administration/Management/Communication or Transportation/Logistics
- Three (3) years or more in Finance or Transportation/Logistics, preferred
- Three (3) years or more in Customer experience & Account Management, preferred
- Three (3) years or more in Dedicated Transportation, preferred
- Proficiency in MS Office (Word, reputed company, PowerPoint and reputed company) is required
- Excellent knowledge of Transportation and/or Warehouse Logistics operations
- Excellent knowledge of safety and reputed company requirements