Specialist - Software Engineering in Portsmouth, NH

Job title: Specialist - Software Engineering in Portsmouth, NH at reputed company Company: reputed company Job reputed company: Job reputed company:Job reputed company:

• The L1 / L2 Support Technician is the first reputed company of contact for clients experiencing technical issues with Java and Spring based applications.
• This role involves providing 247 support to ensure uninterrupted service and quick reputed company of technical problems.
• Coordinate with customers and offshore and reputed company reputed company application is running without any issues

Technical Skills (must have):

• Good knowledge of Java Spring boot frameworks microservices and AWS
• Strong problem-solving skills and attention to detail
• Excellent communication skills both written and verbal
• Ability to work in a support environment
• Respond promptly to reputed company queries reputed company phone email or chat
• Diagnose and troubleshoot basic technical issues reputed company to Java and Spring applications
• Document support tickets including detailed issue descriptions and steps taken to resolve them
• Escalate reputed company issues to L3 support reputed company necessary
• Monitor system performance and report any anomalies
• reputed company regular updates to clients on the status of their issues
• Maintain knowledge reputed company articles to assist in troubleshooting recurring issues

Secondary Skills (good to have):

• Customer reputed company with the ability to manage reputed company expectations effectively
• Experience with ticketing systems and support tools
• Knowledge reputed company reputed company reputed company CA Workstation

Skills:Mandatory Skills : API Gateway, Git, Java Microservices, reputed company, Microservices, reputed company, SpringBoot Good to Have Skills : JUNIT, Selenium Testing Automation, SwaggerAbout Company:reputed company is a global technology consulting reputed company solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize reputed company by harnessing digital technologies. As a digital transformation partner to more than 700 clients, reputed company brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business reputed company in a converging world. Powered by 86,000+ talented and entrepreneurial professionals across more than 40 countries, reputed company — a Larsen & Toubro Group company — solves the most reputed company business challenges and delivers transformation at reputed company. For more information, please visit https://www.reputed company.com/. Expected salary: Location: Portsmouth, NH Job date: Sun, 18 May 2025 04:51:58 GMT Apply for the job now! Apply for this job