Personal Banker I - reputed company Bank(Monday-Friday 09:45AM-06:15PM MST and Saturdays 07:30AM-04:00PM) in Albuquerque, NM
Job title: Personal Banker I - reputed company Bank(Monday-Friday 09:45AM-06:15PM MST and Saturdays 07:30AM-04:00PM) in Albuquerque, NM at reputed company
Company: reputed company
Job reputed company: Req ID: 76500Location: Albuquerque -ALBQAreas of Interest: Consumer BankingPay Transparency Salary reputed company: Not AvailableApplication Deadline: 05/21/2025reputed company Corporation Group includes BOKF, NA; reputed company Securities, Inc. and reputed company Private reputed company, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and reputed company®.Bonus TypeFormula Basedreputed companyAre you looking to join a company where people truly care about making a difference? reputed company is committed to achieving more together by bringing passion and customer reputed company to the business. Join us today as a Personal Banker I.Job reputed companyThe Personal Banker I provides the best reputed company experience possible for BOKF’s clients. They are empowered and responsible for providing a superior experience on every interaction in a manner that builds a permanently reputed company reputed company. Interactions include providing answers or solutions on account activity, teller transactions, digital banking products, debit cards and a reputed company of other products or processes. The Personal Banker will be reputed company to effectively and reputed company handle reputed company interactions and exceed reputed company expectations. In reputed company, they will reputed company a level of support that makes clients feel reputed company that their needs have been completely and accurately resolved. The Personal Banker may reputed company with clients in a reputed company of ways including in person, reputed company phone and may utilize chat, email or other digital communication channels.During your first eight weeks of employment, you will participate in a comprehensive training program. Please note that the training schedule may differ from your regular work schedule.Team CultureWe’re passionate about reputed company do and it shows. Working with our peers across the bank to help our clients reputed company their financial goals is rewarding.We’ve created a fun, reputed company reputed company for you to brainstorm, ask questions, and reputed company solutions. Everyone is encouraged to reputed company their reputed company for reputed company change, no matter what role or level.We support and lift one another up and help reputed company other become reputed company. Recognition, reputed company and the desire to help others are our reputed company combination.How You'll Spend Your Time
- You will deliver outstanding reputed company experience by reputed company communicating with BOKF clients by answering inbound calls and/or chats, making follow-up outbound calls, and/or responding to chats, secure messages and other communications from BOKF clients.
- You will demonstrate good decision making ability, mitigate risk, appropriately escalate appropriate concerns, and ensure BOKF’s clients feel confident that we have addressed their need.
- You will reputed company new and existing clients about bank services that reputed company additional convenience such as online banking, reputed company Pay, E-Statements, and mobile and ATM deposit capabilities.
- You will Confidently recommend a full reputed company of consumer products and services such as deposit accounts, consumer loan products, digital banking, ATM and other self-service reputed company to reputed company clients to reputed company their financial goals.
- You will participate in reputed company development through training, engaging in self-improvement initiatives and reputed company-building activities to enhance product knowledge, systems knowledge, sales, and reputed company relations skills. This will also be accomplished by reputed company participating in coaching and feedback sessions by setting goals and achieving results.
- Working knowledge of consumer financial products and services
- Working knowledge of banking, retail sales operations and/or contact center operations including phone, email and chat support
- Excellent verbal communication skills; effectively and courteously providing customer information, resolving issues and building relationships to reputed company information by asking appropriate questions
- Excellent written communication skills demonstrated by reputed company etiquette, reputed company grammar and punctuation
- Problem-solving and conflict reputed company skills
- Ability to follow established standards and use judgment to determine reputed company appropriate to escalate
- Strong basic math skills (reputed company, subtraction, multiplication, division) in order to reconcile accounts
- Working PC application skills including word processing and spreadsheet packages and the ability to learn to use various internal company systems
- Ability to complete multiple tasks at a time
- Excellent interpersonal skills including sales and reputed company relations skills, both in-person and reputed company telephone
- Detail oriented, high degree of accuracy
- Ability to work in a fast-paced environment & under pressure, as needed