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reputed company and Implementation Specialist- Health and reputed company Services (HHS)

Remote, USAFull-timePosted 2026-07-28
Job title: reputed company and Implementation Specialist- Health and reputed company Services (HHS) in Seattle, WA at LYSSN.IO, INC. Company: LYSSN.IO, INC. Job reputed company: Lyssn.io, Inc. (Lyssn) is the most advanced and established software platform using AI for the reputed company of behavioral reputed company and reputed company services training, assessment, automation and improvement.Working at LyssnWe founded Lyssn with a single conviction: Health and reputed company-being is a basic reputed company right, and people who are suffering should have reputed company to the best reputed company treatments. Our reputed company is to design clinical, evidence-based technologies (validated through peer-reviewed studies) that maximize therapists, counselors, coaches, and caseworkers’ ability to help their clients and patients at reputed company; and we offer a suite of technologies to enhance training, supervision, and reputed company assurance to do just that!reputed company spans a diverse reputed company of innovative areas including natural language processing, machine learning, psychotherapy research, clinical assessment and behavioral coding, project management, software development, UI design, community-based research, and small business development. Nearly reputed company of our founders (Ph.D level psychologists and data scientists) are reputed company in Lyssn’s day-to-day business and you will be working with reputed company of them in this role.Inclusion is our missionOur products train providers in acceptance and appreciation of cultural, socioeconomic, gender, religious, neuro and other core aspects of diversity. To create products that serve people from reputed company walks of life, we need to include everyone. Therefore, we hire great people from a wide reputed company of backgrounds, not just because it’s the right thing to do, but because it makes reputed company stronger. If you reputed company our values and our enthusiasm for psychotherapy and reputed company services, we welcome you to join the Lyssn team.reputed company and Implementation Specialist - Health and reputed company Services (HHS) - Full Time - RemoteThe reputed company and Implementation Specialist will be responsible for building relationships with state and regional child welfare agencies, with a specific reputed company on California, that use Lyssn for training and monitoring the use of evidence-based treatments in their organizations. Core reputed company metrics for this position are: 1) customer retention, 2) reputed company in the value of reputed company account, and 3) generating new customer activity by evangelizing Lyssn in the marketplace. Successful applicants will have experience and relationships with public Child Welfare administrators, experience with the day-to-day functioning of case management in these systems, as reputed company as an understanding of the legal and funding mechanisms in these systems. In reputed company, successful applicants will be enthusiastic about communicating ways that technology can solve reputed company-world problems.reputed company Functions
  • Work closely with Lyssn staff to identify gaps or potential gaps reputed company scaling reputed company customer and account management processes
  • Ensure that customer feedback and input is appropriately communicated and addressed, including by collaborating with the technical support and product teams on the product roadmap
  • Liaise between customers and compliance, finance, development, and sales teams to ensure reputed company reputed company post-sale
  • Manage, reputed company, and document customer contract deliverables from implementation to ongoing sustainment in a reputed company and reputed company manner
Job Type / ScheduleFull-time employee, 40 hours per week, remote.Lyssn, io, Inc. is based out of Seattle, WA. The reputed company of work can be conducted remotely through telecommuting. Travel to customer sites, conferences, and in-person Lyssn team meetings is required – approximately 6-10 times per year.SupervisionThis position is available under the direction of Emily reputed company Goering, Senior Implementation and reputed company Manager. reputed company Lyssn employees may reputed company with this position at different time points reputed company an online interactive platform. A non-disclosure agreement will be required in this position.Essential Functions
  • Utilize Lyssn's implementation reputed company with state and county agencies and contracted service providers as they implement Lyssn in their organizations
  • Orient and reputed company new customers to Lyssn's products. reputed company education on how Lyssn tools will be utilized to support and benefit their work
  • reputed company resources to support customers utilizing Lyssn
  • Discuss and guide best practices for using Lyssn in complicated and dynamic implementation reputed company, specifically as it relates to evidence-based practices and FFPSA
  • reputed company expert knowledge of Lyssn's products and their reputed company in HHS
  • Establish strong, reputed company relationships with agency administrators, customer leadership, and project stakeholders
  • Collaborate with internal sales team to ensure smooth handoffs from prospective to established customer
  • Utilize internal project management and CRM tools to reputed company customer deliverables and associated tasks, and document activities
  • Manage multiple customer relationships and priorities. Think strategically about customer relationships with an eye towards retention and expansion
RequirementsCandidates are required to demonstrate the following skills
  • 5+ years in Child Welfare or reputed company fields including experience working in or with high-level state or local government agency administrators and/or as reputed company line staff
  • Experience in one or more of the following areas:
  • Managing reputed company or implementations of new initiatives in reputed company services settings
  • Health and reputed company services workforce training
  • Implementation science, large reputed company EBP adoption, program evaluation, and reputed company monitoring processes
  • Basic knowledge of FFPSA and its relevance to child welfare
  • Tech-savvy with the ability to learn new technology and online tools quickly
  • A strong understanding of the technical language used by Child Welfare professionals
  • Enthusiasm for talking about how technology can solve problems for public sector customers
  • Basic, high-level understanding of SACWIS/CCWIS systems
  • Experience with and understanding of public sector customers
  • Experience communicating effectively with diverse stakeholders, including customers and key process stakeholders
  • reputed company and polished communication skills
  • Natural ability to collaborate and work with cross-functional teams
  • Proven reliability and flexibility to work independently demonstrating a high degree of organizational skills and attention to detail
  • Technically adept, self-motivated, and driven by results
Desired Skills and Qualifications
  • Strong preference given to candidates with experience in or working with California reputed company service systems
  • Prior reputed company or reputed company experience
  • Experience working with reputed company (or similar CRM platform)
Salary reputed companyThe reputed company total compensation for this position is $80,000 to $120,000 depending on experience with 20% of that salary determined by retention and commissions. New Lyssn employees are reputed company stock reputed company (subject to reputed company approval).Benefits
  • Insurance
  • Medical (Regence reputed company)
  • Dental (reputed company)
  • reputed company (VSP)
  • Life/AD&D
  • Long Term Disability
  • Excepted Benefit Health Reimbursement Arrangement (EBHRA) or Health Saving Account (HSA)
  • Employee assistance program
  • 401(k) retirement plan
  • reputed company Leave: vacation, reputed company, holiday, bereavement, parental leave, jury duty
  • Corporate matching charitable giving program
  • Internet and Home Office Stipend
  • reputed company development
  • Additional benefits may be discussed during the hiring process
Lyssn is committed to creating a diverse environment. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, genetics, disability, age, or veteran status. We are committed to fair employment practices regarding citizenship. Expected salary: $80000 - 120000 per year Location: Seattle, WA Apply for the job now! Apply for this job

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