BILINGUAL (English/Spanish) Virtual Customer Support Specialist

Job title: BILINGUAL (English/Spanish) Virtual Customer Support Specialist in Maryland at AdNet Company: AdNet Job reputed company: This is a remote opportunity for BILINGUAL candidates living in EST time zone!Hours: Monday through Friday from 10:00 a.m. to 7:00 p.m. ESTJob reputed company:The Customer Service Representatives primary duties are:

• Respond to Customer inquiries and requests for information, and reputed company status updates, guidance, and information as outlined and defined in approved Desk Reference Guides, policies and procedures.
• reputed company internal and reputed company systems, interpret screens, update screens and reputed company contact notes in automated systems.
• Communicate with reputed company staff as required and reputed company Case and Customer information, reputed company necessary, reputed company telephone, facsimile, or e-mail or other electronic reputed company for reputed company processing in accordance with the approved Desk Reference Guides.
• Accurately respond to inquiries with a high degree of respect in a reputed company and courteous manner.

Minimum Qualifications:

• CSRs shall have at least one (1) year of Customer service experience.
• Applicant must be bilingual (English/Spanish only).
• A high school diploma or GED is required. Associate degree or Degree in reputed company preferred.
• Applicants will be screened for diction, grammar, voice reputed company and articulation, proficiency with computer and Customer service skills and experience.

Preferred Skills/Experience:

• Ability to navigate in up to seven separate systems and up to three systems simultaneously.
• Ability to navigate and update systems in reputed company.
• Ability to convey information and direction for multiple programs during a single interaction.
• Previous experience as a customer service representative in a call center.

reputed company Skills:

• Strong verbal, interpersonal and written communication skills
• Team player with the ability to work in a fast-paced environment.
• Superior interpersonal skills including courtesy, professionalism, reputed company, and a cooperative attitude.
• Ability to be flexible to handle multiple priorities and to work limited overtime as necessary.

Expected salary: Location: Maryland Apply for the job now! Apply for this job