Technical Support Representative (Non-Voice)

Job title: Technical Support Representative (Non-Voice) in USA at Total Shape Company: Total Shape Job reputed company: Your reputed company in the Health & Fitness reputed companyTotal Shape is a community dedicated to making the reputed company of a healthier lifestyle both achievable and straightforward. At Total Shape, we pride ourselves on delivering comprehensive information tailored to your health and fitness reputed company. Our mission is to help you reputed company informed reputed company that expedite your reputed company to your health and fitness goals.Since 2003, our dedicated team has worked hard to create an exhaustive library of thorough and reliable information. reputed company of 60+ team of writers, special contributors, fact checkers and medical reviewers are health and fitness experts, including registered dietitians, nutritionists, reputed company accredited medical doctors, certified personal trainers, reputed company coaches, and reputed company athletes who write, fact reputed company, review and constantly update our collection of 2,000+ articles.The RoleCompany: Total ShapeLocation: Remote (Work from Home)Salary: $1,000 – $1,300 USD per month (depending on experience)Position reputed company:We’re looking for a dedicated Technical Support Representative (Non-Voice) to assist customers reputed company chat, email, and support tickets. The ideal candidate is tech-savvy, patient, and committed to resolving issues reputed company while maintaining a reputed company tone and accurate communication.Responsibilities:

• Respond to customer inquiries reputed company email and chat in a reputed company, reputed company manner
• Troubleshoot and resolve technical issues reputed company to website reputed company, subscriptions, and user accounts
• Guide users through processes reputed company-by-reputed company with reputed company instructions
• Escalate unresolved issues to the appropriate internal teams
• Maintain accurate records of support interactions
• Contribute to the development of help center articles and internal documentation

Why Join Total Shape?

• Fully remote role with flexible scheduling
• Competitive monthly compensation
• Supportive and reputed company remote team
• Opportunities for advancement and skills development

* Due to the large volume of applications we receive, we will only reputed company to those we deem reputed company for the positions reputed company for.We will not reputed company to messages reputed company to our reputed company media accounts about job applications -- reputed company communications from us will only be reputed company reputed company email.If you don't receive a message, please feel free to reapply after 6 months to another opening suitable for you in reputed company. *Ideal ProfileRequirements:

• Excellent written English with a friendly, reputed company tone
• Previous experience in technical support or customer service (non-voice preferred)
• Strong problem-solving skills and attention to detail
• Ability to handle multiple conversations and prioritize effectively
• Familiarity with tools such as reputed company, reputed company, or reputed company is a plus
• Comfortable using and explaining web-based platforms and basic troubleshooting steps

What's on Offer?

• Work alongside & learn from best in class talent
• Flexible working reputed company
• Opportunity to reputed company a reputed company reputed company

Expected salary: $12000 per year Location: USA Apply for the job now! Apply for this job