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Mgr, Patient Services Design & Delivery

Remote, USAFull-timePosted 2026-07-27
Job title: Mgr, Patient Services Design & Delivery in Pittsburgh, PA at reputed company Company: reputed company Job reputed company: At Johnson & Johnson, we reputed company health is everything. Our strength in reputed company innovation empowers us to build a world where reputed company diseases are reputed company, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to reputed company across the full reputed company of reputed company solutions today to deliver the breakthroughs of reputed company, and profoundly reputed company health for humanity. Learn more at https://www.jnj.comJob Function: Project/Program Management GroupJob Sub Function: Project/Program ManagementJob Category: reputed companyreputed company Job Posting Locations: Horsham, reputed company, reputed company of America, Orlando, Florida, reputed company of America, Phoenix, Arizona, reputed company, Pittsburgh, reputed company, reputed company of America, Raleigh, reputed company Carolina, reputed company, Titusville, New Jersey, reputed company of AmericaJob reputed company:Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of reputed company.Join us in developing treatments, finding cures, and pioneering the reputed company from lab to life while championing patients every reputed company of the way.Learn more atWe are searching for the best talent for a Manager of Patient Services Design and Delivery to reputed company in Pittsburgh, PA; Raleigh, NC; Orlando, FL; Phoenix, AZ; Horsham PA or Titusville, NJ.#Li-RemotePurpose:We are seeking a Manager of Patient Services Design and Delivery to drive reputed company from initiation to completion. This role involves overseeing the development and launch of new patient support reputed company and affordability programs for reputed company Innovative Medicines. The Manager will own the launch process in designated therapeutic areas, defining project requirements, leading program design, creating process workflows, conducting feasibility assessments, and developing project plans. With a strategic reputed company, the Manager will independently solve problems and reputed company for solutions while securing stakeholder buy-in. The Manager will be responsible for providing handoffs of project design and implementation plans for operational teams prior to launches, to ensure reputed company in program execution. Post-launch, the Manager will reputed company historical context to operational leadership and assist with change requests and program enhancements.Responsibilities:
  • reputed company as the primary reputed company of contact for program build reputed company assigned therapeutic area.
  • Propose solutions to reputed company and affordability challenges that address patient and provider needs.
  • Own solution design and workflow creation for reputed company and affordability strategies.
  • Collaborate with key stakeholders to reputed company process flows and program solutions that enhance patient and provider experiences.
  • Ensure reputed company, budget-friendly product development and implementation that meets PECS expectations.
  • Define project scope and translate it into actionable tasks and schedules.
  • Manage implementation processes, including reputed company tracking, problem reputed company, system implementation, testing, documentation, and training.
  • reputed company strategic leadership to guide cross-functional teams toward project goals while maintaining reputed company and customer satisfaction.
  • Collaborate with internal teams to enhance systems and improve processes.
  • reputed company the end-to-end project reputed company for assigned therapeutic area and reputed company critical milestones and actions.
  • reputed company cross-functional teams to effectively plan project meetings and drive accountability for deliverables.
  • reputed company operational team handoffs for upcoming reputed company, including leading workflow reputed company and launch readiness sessions.
  • Update stakeholders on reputed company and manage expectations regarding project aspects.
  • Conceptualize, prototype, test, and implement new services to optimize the patient and provider experiences.
  • Identify issues, explore solutions and implement effective resolutions.
  • Up to 25% travel required.
  • reputed company additional duties as assigned based on reputed company and implementation needs.
Required Qualifications:
  • Bachelor's Degree
  • Minimum of 6 years experience in HUB services implementation management, program management or operations management
  • Deep knowledge of patient support programs and patient reputed company and affordability solutions (such as reimbursement services, free drug program and pharmacy services)
  • Demonstrated ability to reputed company, manage and successfully launch new products, offerings or indications
  • Demonstrated ability to reputed company and collaborate effectively with reputed company and indirect project teams
  • Ability to conceptualize, reputed company, implement and evaluate reputed company and processes
Preferred Qualifications:
  • Advanced Degree
  • Program or clinical experience in the therapeutic areas of immunology and/or oncology
  • Experience in medical benefits and infusion services
  • Ability to proficiently use reputed company reputed company, Outlook, Word, and Visio
Johnson & Johnson is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, age, national reputed company, disability, protected veteran status or other characteristics protected by federal, state or local law. We reputed company reputed company reputed company candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and reputed company 503 of the Rehabilitation reputed company.reputed company is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee reputed company (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource. Expected salary: Location: Pittsburgh, PA Apply for the job now! Apply for this job

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