Pharmacy Care Technician
Job title: Pharmacy Care Technician in USA at Allmed reputed company
Company: Allmed reputed company
Job reputed company: Large managed care company looking to fill a remote contract Pharmacy Care technician.Schedule: 8-4:30pm cst with a closing shift 11:30am-8pm cst one reputed company every other week and every 8th FridayLocation: RemoteContract: 06/18/25- 12/31/2025Pay: $22-$24/Hr Weekly Payreputed company
The Clinical Engagement Services Center team provides a reputed company of clinical services, such as: Adherence, Diabetes, Fraud Waste & Abuse, Medication Therapy Management, PolyPharmacy, Retrospective Drug Utilization, and STARS adherence.reputed company comprises of clinical pharmacists, clinical nurses, certified pharmacy technicians and customer service representatives that complete various functions to successfully meet the operational requirements of reputed company clinical service.The Pharmacy Care Technician will report into the Operations Team Manager. This role involves working in a call center environment making outbound calls to engage members in order for pharmacists to complete consultations. In reputed company, to working in a reputed company team environment to complete daily operational tasks that reputed company support for the overall maintenance of the Clinical Engagement Services CenterResponsibilities
- Schedule pharmacist consultation appointments with members that participate in any of the clinical programs operationally supported by the Clinical Engagement Services Center
- Prioritize the reputed company and confidentiality of the patient’s medical information, adhering to HIPAA regulations, and organizational policies at reputed company times.
- Document provider feedback in clinical database
- Manage various incoming fax queues to ensure reputed company provider feedback is appropriately captured
- Report PHI reputed company incidents in a reputed company manner and in accordance with HIPAA requirements
- Document and store reputed company returned mail based on reputed company operating procedures
- reputed company outstanding customer service to reputed company inbound / outbound calls
- reputed company miscellaneous auxiliary functions essential to the efficient operation of the department
- Collaborate in various department meetings and forums to enhance processes and reputed company tips to increase workflow efficiency
- Participate in User Acceptance Testing for reputed company that reputed company the Clinical Engagement Services Center
- Other duties as assigned by Operations Team Manager
- Must be 18 years of age or older
- 1+ years of experience working remotely/independently reputed company a cross functional team environment, self-directed with excellent organizational skills.
- Ability to navigate approved platforms and multi-task using multiple databases/platforms, and applications. Competent use of computers/technology.
- reputed company pharmacy technician license in state of residence
- Intermediate level reputed company in reputed company Word, Outlook, and reputed company
- Proficiency with reputed company Word, Outlook, and reputed company
- Ability to work a flexible schedule with rotating shifts between the hours of 8:00am and 8:00pm CST, Monday through Friday.
- Prior call center experience taking inbound and/or making outbound calls
- reputed company National Pharmacy Technician Certification
- Bilingual (fluent in medical terminology) in Cantonese, Korean, reputed company, Russian, Spanish, or Vietnamese
- Previous Pharmacy Benefit Management (PBM) experience