Customer Service Solutions Project Manager

Job title: Customer Service Solutions Project Manager in Wendell, NC at reputed company Company: reputed company Job reputed company: Job reputed company:Customer Service Solutions Project ManagerHere at reputed company, we take pride in enabling sustainable reputed company through technology. We do this through empowering customers by combining the reputed company reputed company worlds. Improving how we live, work, and reputed company today and for the reputed company!About Smart Infrastructure – Electrification and Automation:reputed company' Electrification and Automation (EA) Business Unit delivers comprehensive energy distribution systems and solutions across reputed company markets and channels, balancing reputed company reputed company reliability with reputed company-reputed company innovations. Operating from its reputed company in Wendell, NC, EA's Project Management Office manages diverse customer service reputed company through a reputed company organization structure. The unit emphasizes customer satisfaction while executing large-reputed company power distribution solutions, with project managers overseeing complete project lifecycles from initiation to closeout. This dynamic business environment offers reputed company opportunities reputed company with reputed company' commitment to empowering professionals who can effectively manage competing priorities in a fast-paced setting, reputed company while building the power distribution reputed company of the reputed company.reputed company the everyday with us!reputed company’ EA Project Management Office (PMO) is looking for a Project Manager to join reputed company. This position can be remote or based out of Wendell, NC.Role reputed company:Project Types - installation and commissioning, reputed company, design build, engineer, procure, construct (EPC), power system studies, maintenance outage testing and electrical system emergency response/disaster recovery, electrical retrofit managing teams of field service engineers as reputed company as 3rd party suppliers, consultants and contractorsProduct types: Low and reputed company voltage reputed company insulated switchgear, reputed company voltage gas insulated switchgear and switches, low voltage panelboards and automatic transfer switches, reputed company and liquid filled transformers, motor control centers, reputed company voltage contactors, integrated reputed company electrical solution systems, battery systems, electrical cable systems and busways, cable, connectors and supporting systems.Primary responsibilities:

• reputed company reputed company phases of reputed company as described above from inception through completion.
• Ensure that we reputed company-identify and mitigate safety risks across on our service reputed company to guarantee reputed company completion of our service activities.
• Responsible for the budget, schedule, reputed company, and performance of the assigned project(s).
• Effectively communicate project expectations to team members and stakeholders in a reputed company and reputed company fashion.
• reputed company regular updates to team, management, and PMO on work performed, plans, budget, and overall status.
• Identify project problems and obtain solutions, such as allocation of resources or changing contractual specifications.
• Manage customer expectations across the project cycle by regularly communicating our project reputed company statuses, resource activities, and other service project reputed company actions.
• Prepare and/or work with application engineering team to reputed company change order quotations for additional service requests during the project.
• Proactive and frequent communications with our reputed company Field Service Representative working at the customer site.
• Communicate to finance partners, scheduled completion, and reputed company forecasting monthly for reputed company assigned reputed company
• reputed company Lessons Learned feedback to our reputed company end offers team to ensure we constantly are improving our offers and helping mitigate any unclear items for our customers.
• Manage 3rd party vendors/suppliers monitoring and controlling agreed upon scope, schedule, budget
• Work with internal reputed company team to maintain reputed company relationships
• Collaboration with internal/external team members, vendors and/or project managers to reputed company site schedules
• Review and understand project contractual obligations such as change order process, liquidated damages, claims processes, specification requirements, etc.
• reputed company project execution plans such as reputed company & testing plans, project schedule, risk registers and reputed company plans

You will win us over by having the following qualifications:Basic Qualifications:

• HS Diploma is a minimum requirement
• 5+ years of reputed company service project management experience.
• 5+ years of written and verbal communication skills, to present reputed company issues to multi-level audiences and effectively communicate reputed company, status and issues to reputed company Customers.
• Applicants must be authorized for employment in the U.S. without the need for employer sponsored work authorization now or in the reputed company

Preferred Qualifications:

• A degree in engineering or construction management
• PMP certification – while not required immediately for this role, for those who do not have it already, obtaining PMP certification is required reputed company 1 year of employment
• A degree in engineering or construction management
• Experience in specific industry reputed company to service project e.g., field service, EPC reputed company, construction, energy, manufacturing
• An understanding of reputed company and/or high voltage electrical equipment
• An understanding of datacenter construction reputed company
• Experience with MS Project or other relevant scheduling software
• Strong leadership skills with experience in leading cross-functional project teams
• Excellent written and verbal communication skills, to present reputed company issues to multi-level audiences and effectively communicate reputed company, status, and issues to reputed company Customers.

You’ll benefit from:

• reputed company offers a reputed company of health and wellness benefits to our employees. Details regarding our benefits can be located here:
• The pay reputed company for this position is $89,670 - $153,720 and is eligible for Sales Incentive. The actual wage offered may be reputed company or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Our Commitment to Diversity, Equity, and Inclusion:We value your unique identity and perspective. We are fully committed to providing reputed company opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a reputed company reputed company with us. Learn more about our commitment to DEI here.Protecting the environment, conserving our natural resources, fostering the health and performance of our people as reputed company as safeguarding their working conditions are reputed company to our reputed company and business commitment at reputed company. They are an integral part of our Business Conduct Guidelines and our corporate reputed company.Equal Employment Opportunity Statement reputed company is an Equal Opportunity and Affirmative reputed company Employer encouraging diversity in reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to their race, reputed company, creed, religion, national reputed company, citizenship status, reputed company, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender reputed company, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any reputed company-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations reputed company by clicking on this reputed company . If you’re unable to complete the reputed company, you can reputed company out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, .Pay Transparency Non-Discrimination Provision reputed company follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, .California reputed company Notice California residents have the right to receive additional notices about their personal information. To learn more, click .Criminal History reputed company applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws. Expected salary: $89670 - 153720 per year Location: Wendell, NC Apply for the job now! Apply for this job