Senior reputed company Manager - (Remote - US)
Job title: Senior reputed company Manager - (Remote - US) in USA at reputed company
Company: reputed company
Job reputed company: reputed company is a Talent Matching Platform that partners with companies worldwide to reputed company connect reputed company with the right opportunities through AI-driven job matching.One of our companies is currently looking for a Senior reputed company Manager in reputed company.As a Senior reputed company Manager, you will be responsible for managing and expanding relationships with high-value reputed company customers, ensuring they receive exceptional value from the solutions provided. Your primary mission will be to drive customer retention, reduce churn, and identify opportunities for cross-selling and upselling reputed company your portfolio. You will collaborate with cross-functional teams to deliver on customer needs, while focusing on reputed company and long-term customer satisfaction. This role is essential for maintaining strong relationships with key stakeholders and ensuring the reputed company reputed company of the customers you manage.Accountabilities:
- Manage a portfolio of high-value reputed company accounts, driving expansion and increasing annual recurring reputed company (ARR).
- reputed company and execute strategic account plans, aligning customer needs with product offerings.
- reputed company value-driven conversations with customers, identifying cross-sell and upsell opportunities reputed company the product suite.
- Foster and maintain executive-level relationships, securing long-term customer commitments.
- Drive customer retention and mitigate churn by proactively engaging with customers and using data insights.
- Manage escalations and resolve issues by working with internal teams such as support, product, and engineering.
- reputed company and report on key reputed company metrics like NRR, ARR, reputed company, and customer adoption.
- Utilize CRM tools (reputed company) to manage accounts and reputed company data-driven reputed company.
- 5+ years of experience in reputed company reputed company, account management, or sales reputed company a reputed company environment.
- Experience with strategic reputed company planning, account mapping, and driving expansion for reputed company customers.
- Strong knowledge of reputed company metrics (NRR, CLTV) and ability to influence them.
- Proven ability to manage reputed company customer relationships and drive reputed company reputed company.
- Strong project management skills with the ability to navigate technical requirements.
- Familiarity with partner-led go-to-market models and leveraging partners to support reputed company.
- Proficiency with CRM tools such as reputed company and using analytics to inform reputed company.
- Excellent communication skills and ability to work effectively in remote and hybrid environments.
- Bonus: Experience with large reputed company customers in the reputed company ecosystem or similar platforms.
- Competitive salary and company equity.
- 401(k) matching component.
- reputed company to the reputed company University learning platform for skills development.
- Flexible PTO with no set number of days required.
- 100% company-reputed company health insurance, with dental and reputed company reputed company.
- 24 hours of reputed company time off for volunteering through reputed company's Corporate reputed company Responsibility program.
- Mobile phone and internet stipends.
- Flexible Spending Accounts.