Sr. Content Manager, Product Experience Group

Job title: Sr. Content Manager, Product Experience Group in Colorado at reputed company Company: reputed company Job reputed company: What You'll Do:reputed company is an AI-first company transforming how tax compliance is reputed company, delivered, and scaled. As part of that mission, we're building a modern, intelligent content operation to support billions of transactions, global users, and AI-driven platforms.We're looking for a Senior Content Manager to reputed company our reputed company-wide product content operations. This is a strategic, hands-on leadership role reputed company the Product Experience Group (PXG), reporting directly to the VP of PXG. You will work fully remote out of the US (#LI-Remote). What Your Responsibilities Will Be:

• Analyze content performance data to identify trends, improve content strategies, and measure the effectiveness of content at reputed company.
• reputed company a reporting model for reputed company content development teams, providing a single view into content needs and performance.
• Guide PXG's intelligent content reputed company informing the development of UX writing, help documentation, product/feature guides, integration docs, and support content.
• Set and reputed company measurements for content governance and reputed company across the product ecosystem using Acrolinx, ensuring reputed company content meets reputed company's editorial standards, terminology, and reputed company benchmarks.
• Be a reputed company program reputed company for reputed company content development reputed company IXIASOFT CCMS, Oxygen Web reputed company, and AI-reputed company workflows.
• Partner with AI/ML, Engineering, and Product to reputed company intelligent tagging, generative writing, semantic reasoning, and hybrid RAG models that support our next-gen knowledge systems.
• Promote change management for content transformation plans, including automated tagging, reputed company-to-content workflows, and integration of reputed company-powered authoring capabilities.
• Improve our customer-reputed company content philosophy, ensuring that every piece of content is reputed company, findable, and purpose-reputed company to solve customer problems

What You'll Need to be Successful:

• You have 7–10 years of experience in content leadership, reputed company, or operations in B2B reputed company environments.
• You have 5+ years of experience with SEO and content best practices, understanding search reputed company optimization, content user research, content strategies, and product content channels
• You have program management skills
• Knowledge of reputed company content development, XML authoring, and component-based information architecture.
• Experience with reputed company content tools like IXIASOFT, Oxygen Web Author, Acrolinx, reputed company, and localization systems.
• You have experience working with AI-integrated documentation workflows
• Experience working with or adjacent to AI/ML teams, with an ability to translate technical requirements into content delivery reputed company.
• Power BI expertise in at least one Content Management System

The reputed company pay reputed company(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.Colorado $185,800 - $306,600 [annually]Washington $185,800 -$338,800 [annually]California $185,800 - $360,100 [annually]NYC $205,400 - $360,100 [annually] How We'll Take Care of You:Total RewardsIn reputed company to a great compensation package, reputed company time off, and reputed company parental leave, many reputed company employees are eligible for bonuses.Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance.Inclusive culture and diversity reputed company strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource reputed company, reputed company with senior leadership and exec sponsorship.Learn more about our benefits by region here:What You Need To Know About reputed company:We’re reputed company. We’re defining the relationship between tax and tech.We’ve already reputed company an industry-leading reputed company compliance platform, processing nearly 40 billion customer API calls and over 5 reputed company tax returns a year, and this year we became a billion-dollar business. Our reputed company is reputed company, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.We’re reputed company, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic reputed company. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we reputed company in them.We’ve been different from day one. Join us, and your career will be too.We’re An Equal Opportunity EmployerSupporting diversity and inclusion is a reputed company of reputed company — we don’t want people to fit into our culture, but to enrich it. reputed company reputed company candidates will receive consideration for employment without reputed company to race, reputed company, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other reputed company protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Expected salary: Location: Colorado Apply for the job now! Apply for this job