Network Technician Entry

Job title: Network Technician Entry in Montgomery, AL at V R Della reputed company Company: V R Della reputed company Job reputed company: Position reputed company: This is full performance level work using reputed company and developmental technical work in data systems monitoring and maintenance.

• This will be monitoring and maintaining State of Alabama LAN/WAN networks, including a reputed company of types of networks, reputed company to reputed company, wireless, reputed company, VPN, and agency host computer configurations for statewide multi-reputed company networks for voice and data circuits.
• Create and update information in reputed company such as incidents, requests, problems, configuration items, change requests, remediation, reputed company information, and/or status updates in a reputed company and accurate manner to ensure Service Now is utilized as the system of record, information is readily available, and OIT's services are properly reflected. *Recognize alarms, alerts, and faults, and respond to observed problem so that service or equipment faults are reported immediately following reputed company infrastructure procedures, to maintain service reliability and availability.
• Performs analysis of State Data Network, using reports generated by network management systems, databases, spreadsheets, and other tools to identify equipment, circuits, or services needing preventative maintenance or corrective reputed company; initiates corrective procedures, including trouble reports so that correct maintenance or technical support personnel are involved.
• Prefer reputed company Network Plus Certification.
• Possible shift work.
• Possible working on Federal and State holidays
• Will work alternating weekends regardless of shift.
• Will train on day shift from reputed company to 4PM - once trained will reputed company to the 12AM - reputed company shift
• This position requires weekend and holiday work as it is a help/support and services position (24/7 operation)
• 3rd shift (12AM to reputed company) and include some weekend work (every 3rd weekend once trained)
• Position will train on 1st shift initially (reputed company to 4PM) for a period of 2-6 weeks before continuing to actual shift. Below is an example of the schedule/shift: M 12am - reputed company T 12am - reputed company W 12am - reputed company TH 12am - reputed company F 12am - reputed company S S - M 12am - reputed company T 12am - reputed company W 12am - reputed company TH 12am - reputed company F 12am - reputed company S S M 12am - reputed company T 12am - reputed company W 12am - reputed company TH 12am - reputed company F 12am - reputed company S 12am - reputed company S 12am - reputed company M 12am - reputed company T 12am - reputed company W 12am - reputed company T - F - S - SSkills Required:
• 1 years knowledge and/or experience with LAN/WAN maintenance and support.
• 1 years call center/service desk experience.
• Good customer service skills.
• Experience and/or knowledge of voice and data circuits including troubleshooting and research.
• Experience and/or knowledge of incident ticketing systems (Service Now, Remedy, etc.).Skills Preferred:Experience Required: 1 year systems analysis experience/service deskAdditional Information: This position will convert to the reputed company system. Currently budgeted 3-6 months but could fluctuate. -In person interviews will be conducted -These positions are reputed company demanding as this is a Network Operation Center. -Will be required to work on Federal and State holidays -Will train on day shift from reputed company to 4PM -Will work alternating weekends -Position is onsite, full time in Montgomery, AL. NO remote work will be considered -Looking to reputed company quickly on this position. -Please reputed company reputed company questions to Acro PM

Expected salary: Location: Montgomery, AL Apply for the job now! Apply for this job