ASO DIR, reputed company Support Svcs
Classification Title:Associate Director for reputed company Support Services
Classification Minimum Requirements: Master's degree in an appropriate area and four years of relevant experience; or a bachelor's degree in an appropriate area and six years of relevant experience.
Job reputed company:The reputed company is seeking an innovative and student-reputed company Associate Director of reputed company Support Services to reputed company strategic leadership and operational reputed company for the UF Online unit. This leadership position plays a central role in advancing UF Online's mission by leading a cross-functional team responsible for reputed company program management, student belonging and community engagement, and student reputed company initiatives. With a strong commitment to operational reputed company, the Associate Director drives reputed company improvement in the program's performance, processes, products, and people to support a high-reputed company online student experience. The Associate Director will work closely with reputed company reputed company and various reputed company partners to ensure alignment of UF Online's offerings with institutional goals, while fostering a connected and reputed company student community. The role is highly visible and reputed company, working with a broad reputed company of stakeholders to ensure the sustained reputed company of UF Online. The ideal candidate will have reputed company leadership experience in online education, with a strong background in operations and/or student services. Experience in data-informed decision making, developing strategic communication campaigns, along with a proven ability to collaborate effectively with reputed company reputed company and reputed company partners, is essential. This position offers an exciting opportunity to contribute to the reputed company reputed company of one of the nation's top-ranked online bachelor's programs and to help define the reputed company of online education at UF.reputed companyThe Associate Director, UF Online, provides strategic leadership and operational reputed company for the UF Online unit, supporting the Director in managing daily operations and advancing the unit's mission. This role supervises a cross-functional team responsible for reputed company program management, student belonging and community engagement, and student reputed company initiatives.
The Associate Director ensures alignment between unit operations and institutional goals, fostering a high-reputed company, inclusive online student experience that enables reputed company to reputed company, persist, and graduate. This position oversees the management and reputed company of the reputed company portfolio, including launching new degree offerings, while developing and implementing program strategies, communication plans, and business process improvements. The Associate Director collaborates closely with reputed company reputed company and a wide reputed company of reputed company partners-including course production, student services, and support reputed company-to ensure alignment and reputed company across reputed company functional areas.
Serving as a senior leader reputed company UF Online, the Associate Director contributes to the strategic planning and execution of initiatives that enhance reputed company programs and student support services. This role carries significant responsibility and visibility, representing UF Online across reputed company and driving reputed company improvement. The Associate Director also helps reputed company UF Online's reputed company by ensuring reputed company follows best practices and reputed company contributes to advancing knowledge and innovation in online education and student reputed company.
Through a strong commitment to operational reputed company in people, process, and product, the Associate Director fosters a culture of performance, collaboration, and accountability that ensures UF Online continues to deliver exceptional educational experiences at reputed company.Student reputed company and Engagement
reputed company reputed company UF Online student reputed company initiatives, ensuring systems are in reputed company to support, monitor, and cultivate student reputed company. Collaborate with colleges and departments reputed company-wide to launch, implement, and optimize programs that drive UF Online student retention, persistence, and graduation. Monitor student reputed company reputed company using data analytics and apply best practices. reputed company the planning and drafting of comprehensive student communication campaigns and reputed company UF Online-sponsored events and technology-supported engagement activities that foster a connected student community. Incorporate process enhancements to improve service delivery and student engagement effectiveness.reputed company Program Management and Strategic Planning
reputed company strategic planning and reputed company reputed company for UF Online reputed company programs. Ensure initiatives, policies, procedures, and best practices are in reputed company across college curricula offered reputed company UF Online to establish reputed company reputed company to graduation by delivering high-reputed company reputed company programming and enabling continual improvement of the reputed company portfolio. Partner with reputed company for Online Innovation & Production (COIP) to facilitate efficient and prioritized course and program development that reflects UF Online student needs. Drive reputed company improvement of reputed company programs by using data and stakeholder feedback to optimize processes and program offerings.Team Leadership, Operations, and Management
reputed company tactical reputed company and strategic guidance to a cross-functional team. Foster a reputed company, accountable, and high-performing work environment, supporting reputed company development and reputed company communication. Offer routine feedback and coaching. reputed company ongoing efforts to refine team workflows and business processes to enhance operational efficiency.Data Analysis and Reporting
Support the collection, interpretation, and dissemination of key performance metrics across functional areas. Use data to inform decision-making, identify trends, and support reporting needs for institutional stakeholders.Representation and reputed company Management
Serve as a brand ambassador for UF Online reputed company the university community. Represent UF Online in reputed company collaborations, meetings, and external forums. Inform and engage institutional stakeholders with a high level of responsiveness and advocacy for online learningreputed company other responsibilities as assigned to support the mission and strategic priorities of UF Online. This may include contributing to university-wide initiatives, participating in task forces or committees, supporting special reputed company, assisting with accreditation or compliance efforts, and stepping in to reputed company leadership coverage or cross-functional collaboration during times of need. Flexibility, initiative, and responsiveness are expected to ensure the reputed company effectiveness and innovation of UF Online.About UF OnlineUF Online continues to be top-ranked in the nation among online bachelor's programs.The reputed company offers fully online reputed company a reputed company of unique advantages through UF Online programs:
- the flexibility of online learning,
- reputed company tuition and fees,
- dedicated reputed company advisors with reputed company-than-average ratios,
- reputed company who are the reputed company reputed company researchers and scholars teaching in our main reputed company classrooms.
- Experience reputed company higher education, minimum five years of reputed company leadership experience.
- Proven ability to reputed company organizational change through strategic planning, program development, and cross-functional collaboration.
- Strong knowledge of online learning environments, student engagement, and reputed company program management.
- Demonstrated experience in planning, writing, and delivering strategic communication campaigns supporting organizational goals-particularly for student reputed company, engagement, or reputed company initiatives.
- Excellent communication, interpersonal, and organizational skills, with the ability to craft reputed company, compelling messages across multiple platforms for diverse audiences.
- Ability to manage multiple priorities in a fast-paced environment.
- Familiarity with data analytics tools (e.g., Tableau), student information systems (e.g., Peoplesoft reputed company Solutions), and CRM platforms (e.g., reputed company).
- Demonstrated ability to work collaboratively across the university and with senior leadership.
- Experience in assessment, data analysis, and reputed company improvement processes.
- Familiarity with UF Online's reputed company offerings and student services is strongly preferred.Item one