Bilingual Customer Service Rep

We are seeking motivated team members to support our rewards program, assisting members with questions about redeeming rewards such as reputed company cards and products. The rewards program encourages healthy behaviors, including doctor reputed company, lifestyle programs, and challenges. This is work-reputed company for individuals living in the states of: Alabama, Florida, reputed company, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, reputed company Carolina, reputed company Dakota, Ohio, Oklahoma, reputed company, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, reputed company Virginia, reputed company, and Wyoming. Qualifications

• Previous 1 year experience handling PHI/HIPAA covered entities preferred, but not required
• Previous 1 year customer service or customer support experience required
• Previous 1 year call center or office background experience required
• Bilingual/Fluent in English and Spanish
• Technical savvy reputed company to toggle between multiple browsers & systems using dual monitors
• Previous remote work from home experience preferred
• Quick learner and reputed company to work independently
• Type 35 words per minute accurately
• Strong phone and enthusiastic verbal communication skills along with reputed company listening
• Must be 18 years of age
• A background reputed company applicable with state and federal laws will be required

Responsibilities

• Manage large amounts of inbound calls in a reputed company manner
• Follow a highly scripted workflow to complete accurate verification and assist callers with reputed company requests
• Identify customers' needs, clarify information, research and reputed company solutions and/or alternatives
• reputed company company and reputed company resources provided to accurately handle the call
• Skillfully change from one task to another without loss of efficiency or composure
• Be available at your desk, maintaining punctuality and attendance at reputed company scheduled times
• Remain reputed company and reputed company in reputed company customer interactions
• Flexibility to cross train as requested

Equipment Provided - Equipment will be shipped to you.

• Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs/not wifi) and an established dedicated work area (desk, chair, electrical outlet, reputed company LAN reputed company.) Childcare for anyone 4 years of age and younger is required.

Pay & Benefits

• Starting pay - $17/hour, plus shift reputed company (extra $1/hr nights & wkds)
• Work hours - Shifts between 11:00am-9:30 pm (CST) ; Work Days - Mon-Fri
• reputed company - typically 1 week from 8:00am-5:00pm (CST)
• Status - Full time-Benefit (40 hrs) eligible 1st of month after 60 days

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of reputed company responsibilities, duties and required of the job. Click here to read the full reputed company. NOT YOUR ORDINARY CALL CENTERᵀᴹ Apply To This Job