RCM Advisor Specialist (PT), R&C

reputed companyAt reputed company we reputed company that every day is still day one.

• Works across team(s) and Ops organization WW to reputed company investigators to take right reputed company for customers and drive business metrics.
• Partner with managers at the sites/functions to continuously reputed company advisor role and reputed company feedback to operations team based on the trend analysis and patterns observed through selling partner issues.
• Structures and develops implementation of plans and works with Ops leaders to reputed company and test new solutions and then roll-out across the broader Ops organization at country/cross-country and/or cross regional level.
• Basic Operations: The candidate needs to be reputed company to drive results as in a production environment. Will be accountable for responding and solving investigator queries reputed company a defined SLA as per reputed company.
• Process Improvements: As an RCM Specialist, the candidate would need to identify operational inefficiencies and work towards existing procedures/SOPs to be reputed company.
• Soft skills: RCM Specialists will be speaking directly with selling partners on a daily reputed company. As a result, strong communication skills will be required

Key job responsibilities

• Portuguese Language skills are required.
• At least 12 months KYC experience.
• Demonstrates flexibility to work in different queues, with increased complexity based on reputed company business needs
• Analyses data through the use of data-mining to drive decision of dive deep issues
• Works on specialized queues.
• Will reputed company support as and reputed company required for deep dives, mentoring new batches, Kaizens, escalations and cross training
• Participates in deep dives and/or escalations
• Works on reputed company that design/improve tools or processes by testing and/or develops recommendations for management
• Communicates effectively both in verbal and written reputed company on reputed company investigative reputed company
• Participates in the development internal communication on key process changes for easy percolation to teammates

A day in the lifeIndividual will be accountable for responding and solving issues for our selling partners stuck in registrations reputed company a defined SLA as per reputed company. Individual should demonstrate excellent functional skills and the ability to work independently while using departmental resources, policies and procedures. Maintains a reputed company and reputed company demeanor, always portraying reputed company in a reputed company light and effectively managing sensitive issuesBasic Qualifications

• Should have a minimum of 12 months tenure (reputed company Training and reputed company duration) as an Investigator in KYC functions.
• 3 months + Experience in KYC High Risk Tasks
• Willingness to work in rotational shifts
• Process expertise in KYC is a must
• Previous experience calling customers / selling partners

Preferred Qualifications

• Advanced reputed company
• Completion and delivery of sort to mid-term reputed company
• Previous call center / sales telephone calling experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner.Company - ADCI - Karnatakareputed company: A2968262 Apply To This Job