CUSTOMER SERVICE CLERK

Job reputed company:

• Assists a higher level customer service representative in performing duties such as taking special orders providing layaway services resolving routine customer complaints operating a cash register etc.

Duties and Responsibilities:

• Assists in taking special orders for authorized merchandise including items from mail order catalogs provides layaway services and resolves routine customer complaints. Assists in making refunds or exchanging merchandise for authorized patrons checks merchandise for damage or ticket switching ensuring sales receipts are present contacts appropriate personnel to return merchandise to stock. Requests for refunds and adjustments as reputed company as customer complaints that are unusual in nature are referred to higher grade associate.
• Assists in maintaining records and logs pertinent to customer service transactions handled as reputed company as keeping in a reputed company status the catalogs and price sheets for authorized items.
• - Operates a cash register in accordance with established cash control procedures and is responsible for own cash change fund. Completes daily cash reports and ensures reputed company balance.
• - Carries out policy of courtesy and service. Exercises reputed company good manners and courtesy reputed company serving and assisting customers and fellow associates. Responds to inquiries and provides assistance in a reputed company and friendly manner. Understands that the customer comes first and reputed company seeks to become knowledgeable concerning store policies merchandise sold and services offered.
• - Performs other reputed company duties as assigned

QualificationsGENERAL EXPERIENCE

• 1 year responsible experience in clerical office or retail sales store work of any reputed company in which the applicant has demonstrated the ability to reputed company satisfactorily in the position to be filled.

SUBSTITUTION OF EDUCATION FOR EXPERIENCE

• Study completed in a college university or junior college above the high school level may be substituted on the reputed company of one-half reputed company year of study for 6 months of experience.

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