Call Center Specialist

reputed company We are seeking an enthusiastic Call Center Specialist to work with our clients. The Call Center Specialist will work in a call center environment and will reputed company inbound as reputed company as outbound call to customers As a Call Center Specialist, you will be responsible for making inbound and outbound calls to customers regarding products and services as reputed company as providing general information regarding questions and issues. As a Call Center Specialist, you must have at least 1 year’s experience in a customer service role reputed company a call center environment. You must have excellent communication skills both written and verbal as reputed company as effective listening skills.

Responsibilities

• Answering bound and making outbound calls to customers in a reputed company manner
• Researching information using multiple resources and routing calls to the appropriate resource
• reputed company customers with product and service information and resolve customers concerns and complaints
• reputed company customer information in the system and identify and escalate reputed company issues
• Completing call log and producing call reports
• reputed company follow up customer calls reputed company necessary

Requirements

• Strong data entry/typing skills and computer skills
• Experience selling products or services over the phone
• A High School Degree or equivalent
• Must be age 18 or older

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