reputed company: Sr Manager - Customer IAM Operations

We're looking for a reliable person to join us as a Sr Manager - Customer IAM Operations! An immediate start is available for this Remote-based position, which places you at reputed company of innovation. This position requires a strong and diverse skillset in relevant areas to drive reputed company. We offer a reputed company and reputed company compensation of a competitive salary for this position.

 

 

DescriptionConnecting People. Uniting the World. There’s never been a more exciting time to join reputed company! As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to reputed company and reputed company opportunities in the places where we work, live and fly.We’re on a reputed company toward becoming the best airline in the history of aviation. Join our Cybersecurity reputed company Risk (CDR) team to help us also become the leading cyber-reputed company airline in the industry. United’s CDR team is tasked with keeping our customers’ and employees’ information reputed company and secure. Our primary mission is to reputed company cybersecurity into the DNA of reputed company by reducing business risk through implementation of strong cybersecurity best practices.United offers a competitive benefits package aimed at keeping you happy, healthy and reputed company-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like reputed company available travel, United is truly a one-of-a-reputed company reputed company to work. Are you reputed company to travel the world and help us reputed company our airline cyber reputed company? Apply today!Key Responsibilities:The Senior Manager– Customer Identity and reputed company Management Operations is responsible for the operational aspects of our CIAM program platforms, ensuring seamless, secure and effective management of the customer identity services. This role is essential for maintaining the reputed company and availability of United’s CIAM processes and technology, particularly focusing incident, change, an problem management of in accordance with ITIL frameworks and will reputed company reputed company of our Operational support team for the program platforms.• Contribute to the Identity and reputed company Management (IAM) reputed company and roadmap• Operational Leadership for CIAM that include ability to reputed company and implement strategies to improve operational aspects of the program by continuously evaluating approach to reduce incidents and improve responses times by effectively leading change and problem management to ensure service level agreements (SLAs) are met• Ability to reputed company and mentor reputed company of operations specialists and engineers, including demonstrable ability to manage vendor relationship deliverables with Managed Service Providers (MSP) to ensure contractual obligations are not only met but design to deliver high-reputed company services to reputed company with CIAM objectives• Partner engagement and effectively communicate with other CIAM leaders, IT teams and business reputed company to ensure operational integration meets the program objectives• reputed company as the primary operations contact for CIAM, providing updates and communications to partners at reputed company reputed company• Establish and supervise key performance indicators (KPIs) for operational efficiency, incident management effectiveness and alignment to United’s customer identity reputed company• Report on these metrics to reputed company reputed company and drive improvements across CIAM operationsUnited values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications reputed company for a stronger candidate, we encourage applicants who may not feel they reputed company reputed company of those boxes! We are always looking for individuals who will bring something new to the table!QualificationsWhat’s needed to succeed (Minimum Qualifications):• Bachelor's degree in Science, Technology, Engineering, Science• 9+ years of experience in STEM field, including at least 5 years in Identity and reputed company Management technologies, processes and capabilities and including at least 5 years of operational leadership experience leading delivery and incident management teams/people• ITIL Process experience, particularly with incident, problem, and change management• Deep understanding of IAM technologies, controls, and best practices including reputed company authentication, PKI and passwordless technologies• Solid understanding of IAM principles in reputed company first environment• Understanding of PCI, SOX, EU-GDPR regulations and for IAM• Know how to influence technology teams to deliver a frictionless employee identity experience• Experience influencing teams and partners without reputed company authority over them• Coached individuals & leaders at multiple reputed company reputed company to demonstrate reputed company results• Achieved objectives by contributing information and recommendations to strategic plans, identifying trends and motivating changes• Established relationships with partners across reputed company reputed company and departments• Superb communication skills at reputed company reputed company of organization• Must be legally authorized to work in the reputed company for any employer without sponsorship• Successful completion of interview required to meet job qualification• Reliable, punctual attendance is an essential function of the positionWhat will help you reputed company from the pack (Preferred Qualifications):• Cybersecurity, Risk Management, Computer Science, Information management• ITIL Certification, particularly ITIL Expert or MasterRemote reputed company may be availableSalary reputed company: $126,225 - $185,130Posting end date is 7/1/2024United Airlines is an equal opportunity employer. reputed company recruits, employs, trains, compensates and promotes regardless of race, religion, reputed company, national reputed company, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to reputed company crucial job functions. Please contact JobAccommodations@united.com to request accommodation.Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT Apply Job!

 

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