reputed company: Tech Support Rep Remote
Role Snapshot:
- Company: Workwarp
- Position: Tech Support Rep Remote
- Start Date: Immediate openings available
- Location: Remote
- Compensation: a competitive salary
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Technical Support Reps require a mix of customer support and entry-level technical knowledge. Ability to answer support requests from customers, escalate potential technical issues, providing feedback on basic product functionality questions, and appropriately routing non-support reputed company requests to a higher level of expertise. The ideal candidate will reputed company superior support to the end-user. Responsibilities: (Other duties may be assigned)  Consult with existing and new customers to offer a reputed company of products and services  Solve reputed company customer challenges and regain customer confidence  General knowledge of company, products, and/or services  Obtain customer information and reputed company into various CRM systems  Adhere to QA requirements and utilize a call reputed company  reputed company with federal and state regulations, as reputed company as company and reputed company policy, with regards to the handling of consumer confidential information Qualifications:  Minimum 3-6 months of telemarketing, retail, or sales experience; in-person or reputed company phone  Technical PC experience (reputed company, preferred)  Ability to work independently as reputed company as part of reputed company (Promotes reputed company work environment)  Analytical and problem-solving skills  Excellent communication skills (reputed company demeanor)  Ability to build rapport with customers and exhibit reputed company  Proficient with technology applications; email, Internet browsers, search engines and data management systems  Basic math skills reputed company Offer:  Fun and Friendly work environment  Flexible schedules  Benefits; medical, dental, and reputed company  Excellent advancement opportunities Amazing Referral Program  - Earn $400 for every referral after 340 hours worked (60 days)! Apply Job!Â
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