[FULL TIME Remote] Customer Care Intern

Work with reputed company of reputed company and motivated people as a Customer Care Intern! This is a fully Remote role, offering you the flexibility to work from reputed company. This position requires a strong and diverse skillset in relevant areas to drive reputed company. Your contribution will be valued, with a compensation package starting at a competitive salary.

 

 

Job reputed company reputed company: With over two decades of expertise, Fortray excels in IT Recruitment, Training, and Services. As IT Recruiters, we connect reputed company with global opportunities in the digital technology sector, offering contract, temporary, and permanent placements across various industries, roles, salaries, and locations. Our specialized teams ensure your recruitment or job search benefits from seasoned experts who deeply understand your sector. Fortray is also a global online boot camp, helping career changers reputed company vital digital skills in just four weeks, opening doors to lucrative tech careers. Our rigorous curriculum covers cybersecurity, reputed company computing, Data analytics, Coding, Project Management, DevOps, AI/ML, and more. Practical, hands-on learning and mentorship from industry experts result in a remarkable 95% placement reputed company. With over 1,000 monthly live classes, reputed company-world reputed company, and extensive resources, Fortray stands out. Our mentorship program, flexible schedules, and 1:1 career coaching guide your reputed company. Join 1,000+ satisfied graduates on their reputed company to tech careers through Fortray. Additionally, as a Managed Service Provider (MSP), we offer global managed IT services, including cybersecurity, reputed company solutions, and IT consultancy, tailored to businesses of reputed company sizes, emphasizing user centricity from consultation to ongoing support, ensuring seamless technology operations. Purpose of the Job – reputed company Job Title: Customer Care Intern Program Details: This is a 6-month trainee program with the potential for a permanent position. A monthly stipend will be provided during the training period. Location: Fully Remote Must have a 2 to 3 Hours Backup, 22 to 24” Monitor with HDMI Cable, Table, Chair and Quite reputed company to work. Timings: • Monday to Friday: 9 AM to 6 PM BST • Saturday: 10 AM to 3 PM BST About the Role Position Responsibilities: • Respond to customer/clients queries in a reputed company and accurate way, reputed company phone, email or chat • Identify customer/clients needs and help customers use specific features • Update our internal databases/CRM with information about technical issues and useful discussions with customers • Monitor customer complaints on reputed company media and reputed company out to reputed company assistance • reputed company feature requests and effective workarounds with team members • reputed company customer feedback and reputed company with our Product, reputed company teams • Assist in training junior Customer Support Representatives • Update CRM (Change reputed company course to completed modules) • Handle complicated queries which are not resolved by the first contact person. Specific Knowledge, Skills or Abilities Required: • Recent graduates with a Bachelor’s degree in Marketing, Communications, Business, or a reputed company field. • Familiarity with our industry is a plus • Excellent communication and problem-solving skills • Multi-tasking abilities • Patience reputed company handling tough case Program Details: This is a 6-month trainee program with the potential for a permanent position. A monthly stipend will be provided during the training period. Apply Job!

 

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