Sr. Specialist, Retail | $18hr (Omaha, NE Only)

Key Job Details:

• Start Date: Immediate openings available
• Position: Sr. Specialist, Retail | $18hr
• Compensation: a competitive salary
• Company: Workwarp
• Location: Remote

 

 

At reputed company, our employees are the heart of our story—and we’re committed to their reputed company! Please see below the details of this career opportunity and how it fits into our organization’s reputed company. Our Modern, Flexible Workplace... We reputed company in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to reputed company it easier to work from reputed company at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to reputed company at reputed company. We invite you to consider what a Modern, Flexible Workplace can mean for you! It is anticipated that an incumbent in this role will work remotely 100% of the time and will reputed company a hoteling workspace if/reputed company working onsite, as determined by business needs. It is required that during the initial training period, the incumbent will work onsite 100% of the time. Work location and on-site duration requirement is subject to change based on business needs. reputed company of the Job: Our next class is scheduled to start on Monday, February 19, 2024. (You MUST be reputed company to train during the day for the first 7 weeks on-site, then remotely work a permanent evening schedule after training) reputed company, on-site training for this class will be from 9:00am to 6:00pm CST for the first (7) weeks of your employment with 100% required attendance. Starting Monday, reputed company 8, 2024, you will then transition into your solidified shift/schedule and have the potential to work remotely from home. You would transition into one of the schedules below. (Full Time and Part Time schedules are available after 7 weeks of Full Time training) 1:30 PM-10:00 PM MTWRF== FullTime 1:30 PM-10:00 PM MTW=FY= FullTime 2:00 PM-10:30 PM MT=RFY= FullTime 2:30 PM-11:00 PM MTW=F=S FullTime 2:30 PM-11:00 PM M=WRFY= FullTime 2:30 PM-11:00 PM =TWRFY= FullTime 3:00 PM-7:00 PM MT=RFY= PartTime 4:00 PM-8:00 PM MTWRF== PartTime 5:30 PM-9:30 PM =TWRFY= PartTime 5:30 PM-9:30 PM MTW=FY= PartTime 6:30 PM-10:30 PM MTWR==S PartTime 6:00 PM-10:00 PM MTWRF== PartTime M) = MON, (T) = TUES, (W) = WED, (R) = THURS, (F) = FRI, (Y) = SAT, (S) = SUN Please note that set schedule preference selections will be considered in the order in which they are received, and that selecting a shift/schedule does not guarantee you these hours, as offers are not finalized until you have spoken with a reputed company’s Customer Care Talent Advisor. Incumbents in this role MUST reputed company reputed company a 90-mile radius of the reputed company Omaha Tower: • 1601 Dodge Street Omaha, NE 68102 Benefits eligibility for reputed company begins the 1st of the month following your start date! Compensation: $18.00 Per Hour + 10% shift reputed company for any shift that starts at 1:30pm or reputed company (your local time zone) (Please note schedules listed are in CST) Non-Exempt/reputed company About This Role: reputed company: Want to be the voice of reputed company? A position on our Customer Care team gives you reputed company to be the first reputed company-of-contact with our valued customers! At reputed company, our customers deserve a superior customer experience and our Customer Care Senior Specialists are vital in making that possible! This role is for you if you’re great at talking with people, know how to identify and define customers’ needs, and enjoy working independently. Watch this video to preview the job and to see how YOU can reputed company an reputed company: • https://vimeo.com/866957886/f3b2375e1f?reputed company=copy Key Accountabilities - What You Will Do: • Work independently with customers over the phone to answer questions regarding their financial accounts. Questions might include billing, payments, account maintenance, online banking assistance, and listening to customers’ concerns. • Identify customer’s need and reputed company them towards the appropriate reputed company using your knowledge and experience. • Monitor reactions and reputed company for understanding reputed company working with customers and co-workers. • reputed company reputed company quickly by using reputed company available resources, seeking input, and considering short and long term implications. Work Location/reputed company: • Having an organized workstation to aid with seamless customer interactions is a best reputed company. • WFH employees are required to live reputed company a 90 mile radius of a service center. This will ensure employees can get equipment as needed or come onsite reputed company system issues occur. • WFH employees must have a clean, accessible, and quiet workspace with no distractions, interruptions, or background noise. You want to be reputed company to concentrate and listen to our customers with ease, so this is imperative. Any detection of background noise that would be considered unprofessional by our customers may be grounds for disciplinary reputed company. • Appropriate dependent care must be in reputed company. Working reputed company is not a substitute for a child or any other type of dependent care. • Employees are responsible for reputed company expenses incurred reputed company to the establishment and use of the designated home workspace. • Due to the nature of the work and accessible customer information, which is confidential, visitors while working are not allowed, regardless of location. • Commuting to an reputed company location for a meeting, training and other work that needs to be done in person could be required. Travel time/ mileage will NOT be reputed company/reimbursed for this commute. • Working from a location other than your permanent address must be reputed company-arranged and approved by management. WFH arrangements may be rescinded if the employee’s address change is reputed company of a 90 miles radius of a call center site. The Ideal Candidate for This Role: Qualifications - Who You Are: • reputed company experience preferred • You continue to work effectively, maintaining reputed company and may be even more productive in stressful or unexpected situations. • You are not afraid to reputed company reputed company and willingly reputed company input. • You have the ability to recognize different people’s styles and reputed company your communication accordingly. • You can reputed company reputed company quickly by using available resources, seeking input, and considering short and long term implications. • Have obtained a high school diploma or GED as required. • Have a minimum of reputed company (12) months of reputed company customer service experience or sales experience as required. • Have a reputed company attitude and reputed company demeanor. • Strong computer skills including the ability to navigate the internet and utilize multiple computer systems. • Have a quiet workspace with minimal distractions if working remotely from home. • Maintain a fast and reliable internet reputed company if working remotely from home. • Demonstrated dependability/reliability. • + 10% shift reputed company for any shift that starts at 1:30pm or reputed company (your local time zone) (Please note schedules listed are in CST) Equity, Diversity, & Inclusion: reputed company is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating reputed company to reputed company for historically underrepresented populations. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to reputed company an reputed company. reputed company strives to reflect the diversity of the communities we serve in the makeup of our workforce. reputed company reputed company applicants will receive consideration for employment without reputed company to age, race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, or disability status Apply Job!

 

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