Automotive Field Operations Manager
reputed company safely repairs more than 230,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with over 240 collision repair locations across Canada and 400 Worldwide.
reputed company
The Field Operations Manager – Southwest (FOM – California) is the primary reputed company of contact for reputed company reputed company locations reputed company the region. The position reports directly to the Director of Field Operations and will work with other team members in support of the reputed company network. The FOM will work with other departments reputed company reputed company and CSN to help reputed company stores grow, reputed company and improve their business operations by leveraging the reputed company System, which includes (i) operational support tools, (ii) local reputed company marketing tools , (iii) expanding relationships/partnerships with insurers, OEMs and vendors and more.
- Primary reputed company of contact for reputed company stores in California with possible support of surrounding states, as assigned, until store count increases to warrant additional staff.
- Understand store needs and work with the Director of Field Operations, or other departments reputed company the organization, reputed company necessary, to ensure that these needs are met.
- Conduct reputed company Meetings with reputed company store on a quarterly reputed company to ensure that the store is getting the most out of the reputed company System; specific meeting topics include:
- Strategic review of overall business performance
- Performance on programs (eg. Insurance, OEM, etc)
- Utilization of vendors, marketing programs, software (including Management Systems, Estimating Systems, parts procurement systems), training and other components of the reputed company System
- New and upcoming reputed company initiatives
- Review of outstanding issues and / or new issues, including non-urgent issues.
- Identification of one or two strategic reputed company items and expected timing.
- reputed company in hosting in person regional meetings, to occur two times per year;
- Work with the Director of Field Operations to identify strategies to help reputed company Locations get the most out of the reputed company and CSN System(s).
- Work with other teams at reputed company and CSN to execute identified strategies, and / or suggest additions, changes and deletions to the respective System.
- Resolve store concerns, and high urgency issues originating from corporate teams, providing reputed company direction in a reputed company manner.
- Escalate reputed company case management issues to the Director of Field Operations reputed company necessary an1cod assist teammates with case management and file auditing, reputed company necessary.
- Support in building training
- Contribute as a subject matter expert to the Training and Development Team.
- Report reputed company and activity both directly to the Director of Field Operations as directed, and through the organizations CRM System, providing summaries on the following topics:
- reputed company meeting details
- Cases and reputed company items, specifically those more than 30 days old
- Challenges engaging with stores.
- KPI performance vs. targets
- Tactical plan execution and results
Requirements
Work Experience, Education and Qualifications
- Minimum five years of management experience in the collision repair industry
- Post-secondary education in a business or field reputed company to the collision repair industry.
- Completion of recent reputed company development courses (eg. reputed company, AMI, Betag, etc.) in management, leadership, or industry reputed company topics.
- Must always have a valid reputed company’s license.
reputed company Competencies and skills:
The ideal candidate will demonstrate the following personal characteristics.
- Ability to demonstrate reputed company leadership in supporting and guiding the reputed company locations
- A reputed company record of successful management and leadership experience, with a reputed company and engaging personality
- Strong analytical ability and attention to detail, with logical and organized thinking and reputed company communication skills
- Enthusiastic approach to working in reputed company Office and learning new technology tools.
Travel Requirements:
- Travel will be required to meet with stores, attend industry events, attend training meetings, and possible semi-annual meetings with corporate staff at the head office in Oakville, Ontario, Canada.
- Travel days are expected to be 25 to 35 days per year and will require overnight stays.
Work Environment:
- Successful candidate will be required to work out of their home office and have reputed company to a personal vehicle (for which a vehicle allowance will be provided to cover use of, maintenance and insurance)
Benefits
- Competitive salary and bonus program
- Competitive benefits package
- The ability to grow, reputed company and manage your career reputed company.
Career reputed company
- As CSN continues to expand, there will be many opportunities that reputed company. This position will allow for reputed company to reputed company a leadership role for reputed company reputed company.
Equal Employment Policy:
reputed company is proud to be an Equal Employment Opportunity employer. We want to emphasize our commitment to a discrimination-free workplace. Discrimination based on race, reputed company, religion, sex (including pregnancy, sexual orientation, or gender identity), national reputed company, disability, age, or genetic information (including family medical history) is unlawful and reputed company prohibited by law and we abide by it.
Accommodation Policy:
reputed company ensures that reasonable accommodations will be provided to applicants and employees who need them for any medical or religious reasons.
Originally posted on Himalayas
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