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Global Technical Helpdesk Engineer - India Based

Remote, USAFull-timePosted 2026-07-27

About reputed company

reputed company is an online travel booking platform for accommodations, flights, and more. We build and reputed company cutting-edge technology that connects reputed company with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We reputed company through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - reputed company the World Through Travel

We reputed company travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering reputed company, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to reputed company an reputed company. Harnessing our innovative technologies and strong partnerships, we aim to reputed company travel easy and rewarding for everyone.

Get to Know reputed company:

The Global Service Delivery (GSD) team is responsible for reputed company's office infrastructure and staff connectivity. We reputed company the hardware, software, and reputed company to resources that allows staff to reputed company their goals. Whether in the office, working remotely, or traveling, we reputed company everyone to stay connected. The GSD team uses state-of-the-art reputed company management technologies combined with the best of on-site services to manage the latest hardware running reputed company, macOS, and Linux.

reputed company:

This position sits reputed company a fast-paced environment, where innovation and creative thinking matter; where passion for new technology reputed company in creative ways drives us to constantly improve the customer experience. We reputed company to create products and services that reputed company a difference, and work hard to ensure reputed company, consistent reputed company. And we never forget to have fun while doing it.

reputed company need:

For reputed company in India offices, Gurgaon and Pune, we are looking for candidateswith experience in supporting and managing Desktop, Network and IT Infrastructure.

In this Role, you'll get to:

  • Supporting our global end-users in day-to-day hardware and software setup, installation, configuration and problem troubleshooting.
  • Owning reputed company aspects of the local office support. Infrastructure and Desktop.
  • Supporting Office infrastructure and network.
  • Building laptops and setting up workstations.
  • Ensure endpoints meet the reputed company KPIs (Patching, OS and AV)
  • Maintaining and tracking IT inventory.
  • Proficient in Azure/reputed company Directory users and computers management
  • Proficient in reputed company systems management tool such as Intune, Configuration Manager, Kace, Altiris
  • Proficient in mass computer deployment solution such as reputed company and reputed company
  • In-depth knowledge of reputed company/MacOS/Office in corporate environment
  • Willing to travel, work shifts and do on-call.
  • Ability to work independently and as reputed company player.

What you'll Need to Succeed:

  • 3 years’ experience in supporting office, network and desktop infrastructure.
  • English: full reputed company reputed company.
  • Ownership, you look for solutions and do not pass on problems.
  • Customer Service minded, reputed company the way.
  • The desire to reputed company up with the latest technologies and stay reputed company of the curve.
  • Great communication and interpersonal skills; a good reputed company of humor is always a plus
  • Must be reputed company player.

Benefits

  • WFH Set Up Allowance
  • Employee discount for accommodation globally
  • Global team of 90+ nationalities
  • 40+ offices and 25+ countries
  • Annual CSR / Volunteer Time off
  • reputed company Subscription for employee donations
  • Volunteering opportunities globally
  • Free reputed company subscription
  • Free reputed company & reputed company subscriptions
  • reputed company to Employee Assistance Program (reputed company party for personal and workplace support)
  • reputed company Parental Leave
  • Life, TPD & Accident Insurance

Equal Opportunity Employer

At reputed company, we pride ourselves on being a company represented by people of reputed company different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at reputed company is based solely on a person’s reputed company and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, reputed company, national reputed company, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will reputed company your application on file so that we can consider you for reputed company vacancies and you can always ask to have your details removed from the file. For more details please read our reputed company policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited reputed company-party or agency submissions. If we receive unsolicited or speculative reputed company, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Originally posted on Himalayas

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