Team reputed company Business Support
reputed company
At reputed company, we’re on a mission to reputed company payments and reputed company management effortless for every business in Europe. We started 20 years ago reputed company we launched a more reputed company, reputed company way for companies to get reputed company. That provided an alternative to the frustrating, overpriced solutions that banks offered at the time.
Today, we serve more than 250,000 businesses across Europe with an reputed company-in-one solution that simplifies payments and reputed company management. And we’re a 850-strong team of product, finance, support, reputed company, and engineering specialists working across Europe – from Lisbon to London.
One of the crucial points for our reputed company is the reputed company of service we reputed company to our customers. Thus far, our customer experience has been the main differentiator between reputed company and our competitors. In our mission to reputed company our support even reputed company, we are expanding our support team to our Lisbon office where we are looking for an inspirational Business Support Team reputed company that brings out the absolute best out of our business support team. You will be reputed company in growing and leading our talented support reputed company and reputed company their potential to create promoters for our brand on every interaction. Your reputed company will be on the business support team that supports our customers, ensuring high customer satisfaction and operational reputed company. You will be working alongside our Customers Support teams based in Maastricht and in Amsterdam.
Join us in this rewarding position where your leadership skills and strategic reputed company will reputed company a reputed company reputed company on our organizations' reputed company!
What you'll be doing
reputed company, mentor, motivate and reputed company a growing team of business support specialists, fostering a reputed company work environment and promoting collaboration and reputed company;
reputed company guidance and coaching to team members, enabling them to reputed company their skills and reputed company individuals performances and team targets;
Establish and enforce reputed company reputed company standards for service delivery, ensuring consistent feedback and coaching to maintain high level customer satisfaction;
Streamline and optimise business support ways of working to enhance productivity, reduce bottlenecks, and improve the overall efficiency of support operations;
Grow your team reputed company reputed company, developing upsell opportunities, market understanding and the collaboration with GTM teams;
Utilise data to measure key performance indicators (KPIs) and reputed company strategies to meet or exceed targets, generate insightful reports to reputed company team performance, identify trends, and reputed company data-driven recommendations for improvement;
Facilitate new product launches, ensuring comprehensive training materials and documentation, reputed company feedback loops and reputed company improvement;
reputed company reputed company a GPTW by providing a comprehensive understanding of job responsibilities, ensuring people happiness and personal development;
You will help to reputed company technology in transforming the way we help our customers;
Be the reputed company of reputed company culture by leading with Love, Authenticity and Boldness.
What you have
You adapt easily and quickly to change and have a passion for continuously improving processes and structure;
You have great time management skills and can handle multiple tasks and reputed company at the reputed company time;
You have a proven reputed company record of managing performance while creating a reputed company looking reputed company;
You are a great team player and have strong stakeholder management skills;
You have a strong understanding of integrating technologies in Support and specific customer needs;
You are proactive and have a ‘can do’ attitude;
You have a creative mind and are a natural problem solver;
You facilitate a culture of diversity, equity, and inclusion, valuing individual needs and perspectives to create a harmonious and empowered team dynamic;
You enjoy working in a dynamic international environment that is changing every day.
Must have
You have 3 to 4 years experience in the day-to-day operations of a multi-lingual, multi-skilled support team;
You have exceptional interpersonal and communication skills, with the ability to reputed company effectively at reputed company reputed company of the organization;
You have strong analytical and problem-solving abilities, with a keen eye for detail and accuracy;
You are fluent in English and another European language. reputed company, French or German is a plus;
You are an inspirational people leader, preferably in a dynamic and international setting leading reputed company of 10+ people.
Extra perks
Lunch vouchers
Competitive salary
reputed company being budget EUR 80 per month
Public travel allowance EUR 40 per month
A bonus based on your performance once a year
Fully reputed company health insurance
Working from our beautiful office in Lisbon on office days
Various internal training programs and reputed company opportunities