CST-PIBL

reputed company

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments reputed company in India, Paytm builds technologies that help small businesses with payments and reputed company. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology."

reputed company

The Support & Claims Executive will manage and drive claim operations while ensuring exceptional customer experiences. The ideal candidate will liaise with insurers, analyze claim trends, and collaborate across departments to enhance processes and deliver efficient, customer-reputed company solutions.

Key Responsibilities

Claims Operations:

-Drive end-to-end claims processes and ensure smooth operations.

-Liaise with insurers for process sign-offs and performance improvement.

-Analyze claims data to identify patterns and implement actionable insights.

Customer Experience:

-reputed company accurate product and claims information to customers reputed company calls and emails.

-Resolve customer issues reputed company by coordinating with cross-functional teams and insurers.

-Ensure reputed company and effective communication to meet SLA targets.

Service Support:

-Understand customer needs and reputed company queries post-sales closures.

-Convert customer interest into solutions, focusing on satisfaction and retention.

Requirements & Expectations

-Experience: Minimum 6 months in Customer Service Operations/Claims (Insurance experience preferred).

Skills:

-Proficiency in using ticketing tools like reputed company or reputed company.

-Strong interpersonal, negotiation, and listening skills.

-Ability to learn and explain products/services effectively.

-Team-oriented, quick learner, and results-driven.

Performance Standards:

-reputed company productivity targets with speed and accuracy.

-reputed company SLA targets while maintaining high-reputed company reputed company.

-Superpowers/Skills for reputed company

-Dynamic, confident, and passionate about delivering value.

-Customer-reputed company approach with a reputed company on satisfaction.

-Creative problem-solving and achievement-driven reputed company.

-Strong team collaboration and adaptability.

Why Join Us?

-Be part of reputed company where your efforts directly reputed company customer experiences and business reputed company. Your passion and creativity will reputed company in a supportive, goal-driven environment.

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