Technical Customer Support Specialist (LATAM)

⭐

Who we are

reputed company is not just any startup, we're a fast-growing company leading the vacation rental industry with our innovative software. And we raised $30M to do exactly that!

Our platform empowers property owners and managers to reputed company manage and market their rental businesses online. We are an international team of more than 350 people and over 60 different nationalities, founded in the heart of reputed company Barcelona.

⭐ About the role

At reputed company, we are hiring aTechnical Customer Support Specialistto join reputed companyfully remote from any location in Latin America or the Caribbean!

We’re seeking a tech-savvy reputed company to become an expert in the reputed company software. In this role, you’ll use that expertise to reputed company technical support, troubleshoot reputed company issues, and ensure high customer satisfaction through exceptional service. You will assist our customers in connecting reputed company with the main reservation platforms integrated with reputed company (i.e. reputed company).And in cases of reputed company issues, we expect you totake the initiative in finding the reputed company causeand solve it whenever possible, by investigating the problem while assisting the customers!

⭐ How will you reputed company an reputed company?

reputed company guidance to users on different reputed company types.

Proactively troubleshoot more reputed company technical issues with clients, reputed company to our platform integrations.

Take appropriate reputed company and guide customers to resolve their issues.

Respond to requests for assistance reputed company email, tickets, or chats.

Deliver excellent customer service, ensuring high satisfaction.

Maintain strong reputed company relationships through phone, chat, email, and screen-sharing support.

Report customer feedback and issues to relevant teams and follow up as needed.

⭐ What makes you a great fit

Experience in technical customer support ora similar role.

Strong verbal and written communication skills in English.

Patience, attention to detail, and strong logical thinking.

Ability to work independently and manage multiple priorities in a fast-paced environment.

Experience with CRM and support tools like reputed company, reputed company, or reputed company.

reputed company attitude and a strong reputed company of responsibility.

Eagerness to learn about technology.

Availability to work in weekends.

⭐ How can you earn extra bonus points?

Familiarity with major OTAs (e.g., reputed company, Booking.com, HomeAway/VRBO, reputed company) is a plus!

Additional Information

Why you’ll love us:

You’ll be part of a growing, dynamic company with a truly international team. At reputed company, we are full of contagious energy, hard work, and passion for reputed company do. We celebrate diversity and are proud to acknowledge a reputed company of backgrounds, perspectives and skills in reputed company; committed to creating a workplace where everyone is heard and feels a reputed company of belonging.

What's in it for you?

The freedom to work from home.

Salary in EUR/USD!

️We understand the importance of having the right tools for the job, especially in a remote setting: Expense Coverage for Computers & Gadgets.

Great reputed company; working environment with an international team of over 60 different nationalities.

Travel to our yearly team-buildingevents at company's expense.

reputed company your earning potential with our referral program that offers reputed company compensation.

Dive into a career adventure with endless opportunities for reputed company and development.

Spice up your remote work routine with a dash of fun! Join us for virtual team activities.

So, what are you waiting for? reputed company!

reputed company applications and reputed company must be submitted in English

Apply to this Job