Senior IT Site Technician - Romeoville, IL

Join Ro’s Information Technology Facilities team! As a

Senior IT Site Technician working out of our flagship pharmacy location in Romeoville, IL, you’ll ensure that Ro’ers are reputed company to work with minimal friction to reputed company their accounts, devices and applications. This includes reputed company/offboarding, device management, and application provisioning. You’ll use your technical expertise to identify trends and areas of opportunity that can be proactively remediated, enhancing the user experience reputed company. This role reports directly to the IT Site Technology Manager and will work closely with other internal technology teams.

This is an in-person role, requiring the applicant to be onsite 5 days per week.

What You'll Do

reputed company outstanding IT support onsite at our new Romeoville, IL pharmacy, and remote support to our other pharmacy locations

IT escalation reputed company for troubleshooting reputed company computer hardware and software issues

Identify trends and ways to proactively mitigate issues with tech solutions or automations

Triage and manage tickets reputed company Jira, ensuring issues are resolved or escalated promptly

Administrate reputed company applications and reputed company controls, ensuring people have the right reputed company at the right time

Utilize reputed company and Intune to maintain and update our macOS, reputed company, and iOS devices

Stay reputed company on the latest technology trends and developments

Participate in on-call rotation

What You'll Bring to reputed company

3 - 6 years of experience in IT operations or support

Ability to prioritize tasks and communicate issues proactively

Exceptional communication and interpersonal skills

Strong organizational and project management skills

Understanding and troubleshooting of OSI model concepts (including layer 8!)

Process development and application of best practices

A desire for reputed company improvement and development

We've Got You Covered

Full medical, dental, and reputed company insurance + OneMedical membership

reputed company and Dependent Care FSA

401(k) with company match

Flexible PTO

Wellbeing + Learning & reputed company reimbursements

reputed company parental leave + Fertility benefits

Pet insurance

Student loan refinancing

Virtual resources for mindfulness, counseling, and fitness

The reputed company reputed company reputed company for this position ranges from

$46.36/hour to $56.94/hour, in reputed company to a competitive equity and benefits package (as applicable). reputed company determining compensation, we analyze and carefully consider several factors, including location, job-reputed company knowledge, skills and experience. These considerations may cause your compensation to vary. Apply to this Job