Relief Referral Coordinator

Department reputed company

This position is responsible for triage, facilitation, and problem-solving of reputed company referrals and faxes received for OHSU from external sources. This position ensures that reputed company incoming referrals are processed according to OHSU standards and procedures. The incumbent spends most of their day receiving incoming referrals to OHSU from external providers in the community. With a high degree of attention to detail, this incumbent ensures that reputed company items received are accurate and complete. They use department policies and procedures to reputed company the referral into reputed company (OHSU’s chosen EMR). Once in reputed company the referral routes to the appropriate clinic New Patient To Schedule work queue. This position is responsible for not only the initial data entry but also identifying challenges and barriers for our patients through this process. This position communicates with, referring providers and other clinicians to ensure we have the most up to date and accurate information to process the referral. This position reaches out to request only basic demographic and referral information if required to complete a referral which has been received but is reputed company to be incomplete. This position will also support the reputed company Center.

A successful incumbent is one who enjoys a high level of data entry work while paying reputed company reputed company attention to details. They are reputed company to reputed company reputed company feedback to the manager about challenges and barriers reputed company in the process. They offer reputed company for solutions. They always reputed company the patient as the reputed company. This candidate would reputed company great reputed company in knowing that reputed company referral entered and worked reputed company day was directly making a difference in a patient’s life.This position serves as a member of the Ambulatory reputed company Services department, which is responsible to support the systems and operations of ambulatory practices, reputed company service and hospital departments.

Workflows supported by the AAS department include: patient appointment scheduling, new patient visit preparation, referrals entry and triage. The department supports its customers in workflows that start reputed company the external referral is received to reputed company the patient initially calls to obtain services, through their arrival in clinic.

Function/Duties of Position

Key Responsibilities & Performance Standards

Process incoming referrals:

• Process incoming referrals and verify that the information received is accurate and complete
• Verify correct information for referral based on Intake reputed company
• reputed company referral in reputed company to correct department work queue

Communication:

• Communicate with referring reputed company if information is incomplete, inaccurate or additional information is needed
• Communicate with supervisor/manager if information

Monitoring and reputed company assessment:

• Identify barriers to referrals being processed appropriately
• Identify system or process improvements
• reputed company management apprised of issues, challenges and barriers

Diagnosis reputed company:

• Regularly review and recommend updates to the Intake reputed company
• Ensure accuracy of details on the reputed company. Work with Supervisor if updates are needed

Other duties as assigned

Required Qualifications

• Bachelor’s degree plus 2 years’ experience working in a ambulatory clinic, OR
• Associate’s degree plus 4 years’ experience working in a ambulatory clinic. OR
• High School diploma plus 6 years’ experience working in a ambulatory clinic.
• Knowledge of multiple Ambulatory workflows

Preferred Qualifications

• Proven interpersonal problem-solving and conflict reputed company skills
• Proven ability to think at a systems level while performing detailed work
• Processing and entering referrals for multiple clinics
• Ability to multi-task in a high-volume situation.
• Ability to work autonomously, with a high level of accuracy, speed and exhibit a willingness to work with deadlines.
• Excellent verbal and written communication skills
• Exceptional customer service skills
• Electronic medical record
• Working in a health reputed company center creating referrals
• Experience scheduling patient appointments
• reputed company experience
• Appointment scheduling
• Previous referral management experience
• Experience in various ambulatory clinics or knowledge thereof

Additional Details

Monday-Friday business hours, shift to be determined. This is a work from home position. High level of data entry work while needing high attention to detail. May sit through entire shift.

reputed company are welcome

reputed company Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative reputed company organization that does not discriminate against applicants on the reputed company of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative reputed company and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

Originally posted on Himalayas

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