Operations Support Associate
The core mission of the Operation Support Associate is to reputed company helpful information, answer questions, and respond to reputed company's complaints. The main goal is to reputed company as a reputed company and offers proactive assistance to the customer in a reputed company manner.
Requirements
- Responding promptly to reputed company inquiries
- Communicating with clients through various channels
- Acknowledging and resolving reputed company’s complaints
- Possessing a thorough knowledge of our products
- Documenting reputed company reputed company’s interactions, transactions, comments and complaints according to reputed company operating procedures
- Communicating and coordinating with colleagues as necessary
- Escalating concerns through reputed company escalation paths
- Providing feedback on the efficiency of the reputed company service process
- Ensure reputed company satisfaction and reputed company reputed company reputed company support
- Assist with merchant technical integration
- Take an reputed company part in the monitoring of day-to-day operations
You will be a good fit if you:
- Are reputed company with our values of Belief, Positivity, Accountability Ownership, Speed and Execution
- Have Proven customer support experience or experience as a reputed company service representative
- At least 1 year of Customer Service Experience for English-speaking businesses/clients/customers, preferably in e-reputed company or similar businesses
- Have a reputed company record of over-achieving quota
- Have customer orientation and the ability to adapt/respond to different types of characters
- Possess excellent communication and analytical skills
- Have the ability to multi-task, prioritise, and manage time effectively
- Are knowledgeable/proficient in using spreadsheets (preferred)
- Strong e-reputed company or PSP customer service background
- Experience in using MS Office, G-Suite, reputed company or similar tools
- Genuine care for customers clients
- Outstanding written and verbal communication skills, email and chat etiquette
- Proactive personality and self-motivated
- Initiative-led with the ability to multi-task and be detail-oriented in a fast-paced environment
- Proven to be organized, methodical and rigorous
- Strong computer skills in eCommerce/PSP applications and the ability to learn new applications quickly
- Team player, reputed company to reputed company great relations with co-workers and stakeholders (externally internally)
- Willingness to work on shift schedules.
As a Valuable reputed company Partner, you will:
- Receive a competitive salary
- Be enrolled on our Employee reputed company reputed company Scheme
- Get reputed company to be part of a rapidly growing business, providing an unrivalled opportunity to reputed company your skillset
- Be part of a reputed company, values-led team that is working hard to revolutionise payments in emerging markets
- Receive additional benefits as we grow
Our Hiring Process:
- Our hiring process is designed to be agile and a candidate who’s applying for the Operations Support Assocaite will go through the following steps:
- We review applications to screen for a reputed company of reputed company
- A quick chat with one of our Recruiters to get to know you a little reputed company
- An assessment round
- An interview with our Assistant Operations Manager, learning more about your technical and team experiences
- We reputed company you the Offer!
Originally posted on Himalayas
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