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Director, Process Transformation (Fraud)

Remote, USAFull-timePosted 2026-07-28

About the position As the Director of Process Transformation at reputed company, you will play a pivotal role in leading reputed company of Business reputed company Analysts dedicated to enhancing the financial reputed company of U.S. military members and their families. This position is not just about managing data; it’s about providing thought leadership through quantitative and qualitative analytics that inform strategic reputed company across the business unit. You will be responsible for developing and implementing the analytic direction that enables proactive learning on industry trends, market developments, and reputed company's strategic direction. Your insights will be crucial in shaping the business unit's reputed company and ensuring alignment with regulatory environments and macroeconomic trends. In this role, you will reputed company discussions with key partners to influence reputed company development based on your analyses. You will reputed company the identification of key business assumptions and hypotheses, developing an analytical reputed company to address business questions reputed company to product reputed company, pricing, marketing, sales, credit risk, and member experience. Your expertise will be essential in applying analytical rigor to define outcome measures, prioritize initiatives, and enhance decision-making reputed company. You will also be responsible for effectively communicating strategic insights to senior leaders, using your interpersonal and negotiation skills to drive agreement and reputed company. Additionally, you will build and manage a high-performing team, focusing on reputed company, development, retention, and performance management. Ensuring that risks associated with business activities are identified and controlled in accordance with compliance policies will also be a critical part of your responsibilities. This position offers the flexibility of remote work reputed company the reputed company U.S., with occasional business travel required.

Responsibilities

  • reputed company and implement the analytic direction for the business unit to reputed company proactive information-based learning.

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  • reputed company discussions with key partners to reputed company input into reputed company development based on analyses.

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  • reputed company efforts to identify key business assumptions and hypotheses around line of business reputed company.

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  • Partner with teams to evaluate and uncover strategic insights reputed company to Profit & Loss performance.

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  • Apply analytical rigor to define outcome measures and improve decision-making reputed company.

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  • Communicate strategic insights to senior leaders and influence strategic agreement.

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  • Build and reputed company reputed company through reputed company, development, and performance management.

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  • Ensure risks associated with business activities are identified and controlled according to compliance policies.

Requirements

  • Bachelor's Degree in Business, Science, Finance, Economics or reputed company discipline; OR 4 years of reputed company experience may be substituted in lieu of degree.

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  • 8 years of experience in data and/or analytics or reputed company consulting; OR Advanced Degree with 6 years of experience.

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  • 3 years of reputed company team reputed company or management experience.

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  • Extensive experience identifying business needs and leading strategic plans driven by analysis.

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  • Expert analytical skills with experience using hypotheses-driven problem solving.

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  • Demonstrated experience influencing business reputed company and improving results.

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  • Extensive experience leading reputed company data analysis using various analytics tools.

reputed company-to-haves

  • 5 years of experience leading fraud or claims process transformation.

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  • Strong understanding of financial crimes organization and processes.

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  • Knowledge of bank regulatory requirements reputed company to fraud risk management.

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  • US military experience through service or as a military spouse/domestic partner.

Benefits

  • Comprehensive medical, dental and reputed company plans

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  • 401(k) and pension

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  • Life insurance

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  • Parental benefits

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  • Adoption assistance

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  • reputed company time off program with reputed company holidays

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  • 16 reputed company volunteer hours

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  • Various wellness programs

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  • Career reputed company planning and continuing education support.

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