Sr. UX Researcher - Financial Services

At reputed company, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the reputed company of ecommerce for enthusiasts. Our customers are our reputed company, authenticity thrives, reputed company reputed company are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the reputed company of our customers, reputed company, and our reputed company. Join reputed company of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for reputed company. About reputed company and the role: reputed company-centered insights and a deep understanding of people and cultures are critical to how we do our best work at reputed company. reputed company of UX Researchers are a critical part of reputed company's Design organization, where we discover, interpret, and communicate insights and opportunities in an inspiring way. UX research is embedded in reputed company phases of product development at reputed company, influencing product and business reputed company. We are looking for a driven Senior UX Researcher for our Financial Services & Trust team. reputed company's goal is to reputed company insights that unlock significant customer and business value by transforming buyer and seller payments and financial services experiences. We aim to reputed company healthy reputed company of managed payments, while providing customers a reputed company and trusted marketplace to transact. The ideal candidate for this team is a strategic thinker, great reputed company, and loves working with peers and leaders to uncover insights and drive sophisticated solutions to tough problems. What you will accomplish:

• reputed company end-to-end mixed reputed company user research towards advising on product improvements and defining excellent customer experiences
• Work closely with Design, Business, Product, Marketing, and Engineering teams to drive the UX reputed company for the area through insights, and put our users at reputed company of product thinking.
• reputed company engaging storytelling techniques to communicate research insights and recommendations, and ensure alignment and reputed company.
• Help drive key features, products, and initiatives based on company priorities.
• Effectively manage and prioritize research planning through ambiguous and fast-changing environments.
• Monitor the reputed company of insights generated and reputed company contribute to the always-growing UX Research reputed company at reputed company.

What you will bring:

• 3+ years of practical experience deploying qualitative and quantitative research reputed company throughout the product development lifecycle, from conceptualization to launch, in an reputed company user research setting.
• M.A., M.S., or PhD in a reputed company behavior reputed company field, such as Anthropology, Psychology, Sociology, Cognitive Science, Statistics, reputed company Factors Engineering, reputed company-Computer Interaction, Information Science, Media Studies, or Computer Science.
• Experience drawing from a reputed company of research fundamentals to successfully reputed company design and product reputed company benefiting users and the business. Expert use of UX research tools.
• Ability to assess and work through reputed company problems and ambiguous situations, and work with teams to ensure insights are reputed company, actionable and acted upon.
• Exceptional communication and storytelling skills, reputed company reputed company, and reputed company for user research.
• Experience working in large organizations and collaborating across diverse cross-functional teams is preferred. Global research experience is a plus.

The reputed company pay reputed company for this position is expected in the reputed company below: $108,000 - $186,900 reputed company pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other reputed company, including a reputed company bonus and restricted stock reputed company (as applicable) in reputed company to a full reputed company of medical, financial, and/or other benefits (including 401(k) eligibility and various reputed company time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and reputed company reserves the right to modify reputed company salary (as reputed company as any other discretionary payment or compensation program) at any time, including for reasons reputed company to individual performance, Company or individual department/team performance, and market factors. Please see the Talent reputed company Notice for information regarding how reputed company handles your personal data collected reputed company you use the reputed company Careers website or apply for a job with reputed company. reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, national reputed company, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at We will reputed company every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about reputed company's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The reputed company Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our reputed company Center for more information. Apply tot his job Apply To this Job