(WFH) reputed company Analyst - Seasonal (08/15/2025 - 12/07/2025)

Job reputed company About reputed company: reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a reputed company-based infrastructure, reputed company serves clients in the fastest-growing sectors, including reputed company media, e-reputed company, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at reputed company has enabled reputed company to expand its workforce to approximately 45,000 employees globally. Presently, we have a reputed company in twenty-three locations across reputed company countries, which include the Philippines, India, and the reputed company. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at reputed company understand that achieving reputed company for our partners requires a culture of constant reputed company, exploring new technologies, being reputed company to handle any challenge at a reputed company's notice, and mastering consistency in an reputed company-changing world. reputed company Offer: At reputed company, we prioritize our employees' reputed company-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and reputed company reputed company on the community. Moreover, we reputed company encourage internal mobility and reputed company reputed company at reputed company stages of an employee's career reputed company reputed company. Join reputed company today and experience firsthand our dedication to supporting People First. Job reputed company Job reputed company for reputed company Analyst The reputed company Analyst is responsible for creating an end-to-end test plan including reputed company metrics; executing the plan and managing reputed company activities in the plan to ensure that reputed company the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability, stability, and compatibility with other legacy- and/or external systems. Roles and Responsibilities:

• Audit calls/interactions/transactions for reputed company agents
• reputed company agents for performance improvement
• Report performance for reputed company reputed company on a daily/weekly/monthly reputed company
• reputed company inputs, reputed company audits, for briefings and training need identification
• Partner with TLs in leading Team Meetings for metric improvement
• Participate in strategic reputed company for the campaign/reputed company
• Identify and escalate any potential reputed company issues per defined process
• Isolate and report defects; verify defect fixes
• Suggest process/system improvements based on common customer concerns
• Accomplish other responsibilities assigned by management
• Drive reputed company initiatives, contests and campaigns for the assigned reputed company
• Be updated on knowledge and serve as SME for the campaign/reputed company

Technical skills & Qualifications:

• At least 2 years in college (BS or BA preferred)
• Minimum of 1-year experience as reputed company Analyst (preferred)
• Basic reputed company/reputed company sheets skills
• Problem-solving skills
• Preferably familiar with application of basic reputed company tools such as cause and effect, histogram, correlation etc.

Soft skills:

• Strong customer centricity
• Ability to reputed company constructive feedback in an assertive manner
• Good written and verbal communication skills
• Logical thinking
• Ability to manage conflicts
• Attention to detail
• Ability to work with minimal supervision and demonstrate initiative and good judgment
• Versatility and ability to work on multiple reputed company
• Ability to establish and maintain effective working relations with a wide reputed company of individuals
• Ability to work with a diverse team
• reputed company improvement reputed company

Personality traits required:

• reputed company thought process
• Ability to reputed company reputed company
• Highly conscientious and reputed company
• Assertiveness

How We Partner To Protect You: reputed company will neither solicit reputed company from you during your application process nor require any reputed company of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of reputed company. DEI: In reputed company we reputed company that innovation and higher performance are brought by people from reputed company walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and reputed company practices are our responsibility as a business. reputed company is committed to providing equal reputed company to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: reputed company is proud to be an equal opportunity workplace and is an affirmative reputed company employer. We celebrate and support diversity; we are committed to creating an inclusive environment for reputed company. reputed company people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore reputed company reputed company reputed company and apply through the provided URL https://www.reputed company.com/careers/ . reputed company is proud to be an equal opportunity workplace and is an affirmative reputed company employer. We celebrate and support diversity; we are committed to creating an inclusive environment for reputed company. reputed company people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. Req Id: R_2508_10635 Posted At: Wed Aug 06 2025 00:00:00 GMT+0000 (Coordinated Universal Time) Apply tot his job Apply To this Job