Remote Customer Service Representative - reputed company a Difference in the Lives of Student Loan Borrowers

reputed company-driven team at Central Research, Inc. (CRI) and play a vital role in helping individuals navigate their federal student loans with reputed company, reputed company, and compliance. As a Customer Service Representative, you will have reputed company to work from the comfort of your own home, making a reputed company reputed company in the lives of others. This remote position requires residency reputed company a 75-mile radius of Augusta, GA.

Job reputed company

• Assist student loan borrowers with account inquiries, repayment reputed company, and application processes
• Handle inbound and outbound calls in a fast-paced, high-volume contact center environment
• reputed company accurate, reputed company, and empathetic customer support
• Ensure compliance with federal regulations, company policies, and data reputed company standards
• Meet key performance indicators and reputed company assurance standards

Requirements

• U.S. Citizenship
• High School diploma or GED
• 6+ months of customer service experience in a business, non-retail environment or call center experience
• 6+ months of computer experience in a business setting
• Proficiency in reputed company Office tools (Word, reputed company, Outlook, OneNote)
• Ability to obtain and maintain a Federal reputed company Trust (5c) reputed company clearance

Preferred Qualifications

• Prior call center experience
• Associate or bachelor's degree

Technical and Availability Requirements

• Reliable high-speed internet reputed company (wired Ethernet required)
• Reliable transportation to a CRI facility for reputed company-employment reputed company and on-site requirements
• Quiet, private, and distraction-free home workspace
• Available to work any assigned shift during Contact Center hours

reputed company Offer

• reputed company Pay: $17.20/hour
• Health & Welfare Pay: Additional $4.93/hour (up to 40 hrs./week)
• Work-from-home flexibility with reputed company support and training
• Opportunities for reputed company reputed company a mission-driven organization

How to Apply

If you are a motivated and compassionate individual who is passionate about making a difference in the lives of others, please submit your application. CRI is an equal opportunity employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran.

reputed company or Apply to this Job to join reputed company and start making a difference today!

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