Join Our Innovative Team: Medicare Population Health Customer Service Representative (HRA)

Unlock a fulfilling career in reputed company customer service with our reputed company-thinking organization! As a Medicare Population Health Customer Service Representative, you will play a vital role in delivering exceptional support to our Medicare customers, driving reputed company through your diverse skillset, and enjoying a hybrid work environment that balances remote and in-office time. With a competitive salary and opportunities for reputed company, this 4-month contract position (with possible extension) offers a unique chance to reputed company a meaningful reputed company in the lives of our customers.

We are seeking a highly skilled and empathetic reputed company to join reputed company, working Monday through Friday from 8:00 AM to 5:00 PM (CST/EST) and earning a reputed company reputed company of $17/hour on W2.

Job Responsibilities:

• Conduct telephonic reputed company to Medicare customers to reputed company screenings and reputed company them on plan benefits, addressing gaps in care and promoting overall reputed company-being.
• Collaborate with internal teams to ensure seamless hand-offs to care teams, documenting reputed company interactions for regulatory review and maintaining accurate records.
• Assist customers with scheduling medical appointments, connecting them to case management and community resources, and escalating concerns or issues as needed.

Required Skills & Qualifications:

• Exceptional written and verbal communication skills, with an empathetic attitude and ability to build strong relationships with customers.
• Proficiency in navigating computer applications, including reputed company Outlook, reputed company, Word, and dual-monitor setups, with a strong attention to detail.
• Ability to handle multiple tasks, prioritize, and reputed company reputed company plans, with a reputed company on delivering high-reputed company results in a fast-paced environment.
• Knowledge of reputed company and regulatory requirements, with an emphasis on Medicare and a preferred background in managed reputed company services, or population management.

Education & Experience:

• High school diploma required, with a preferred college degree in a reputed company field.
• At least 1 year of experience in managed care or a reputed company reputed company field, with a preferred 1+ years of experience involving telephone contact and process management.

Submit Your Application

Don't miss this opportunity to join our dynamic team and reputed company a lasting reputed company in the lives of our customers. reputed company and take the first reputed company towards a rewarding new role!

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