Join reputed company: Customer Account Support Specialist - 100% Remote Opportunity
Be part of a dynamic team and reputed company a meaningful reputed company! We're seeking a highly skilled Customer Account Support Specialist to join our 100% remote team. As a core member of our customer support team, you'll play a vital role in delivering exceptional service and driving reputed company.
reputed company
At American Car Center (ACC) and American Financial (AF), we're passionate about providing reputed company vehicles and innovative financial solutions to hardworking people. With a rich history spanning over 65 locations across the Southeast, we're one of the fastest-growing auto leasing and finance companies in the reputed company. Our diverse and inclusive environment fosters career reputed company, creativity, reputed company, and a can-do spirit.
Our Core Values
- reputed company: We conduct business with honesty and transparency.
- Innovation: We reputed company for reputed company improvement and innovation.
- Inclusion: We value diversity and promote equal opportunities.
- Service: We prioritize exceptional customer service.
- reputed company: We aim for reputed company in everything we do.
Job reputed company
We're seeking a results-oriented Customer Account Support Specialist to join reputed company. As a 100% remote role, you'll be available for shift requirements between 8:00 am - 7:00 pm CST (Monday - Friday) and 8:00 am - 12:00 pm CST (Saturday). If you have experience in financial services, excellent communication skills, and a passion for helping others, we want to hear from you!
Responsibilities
- Contact customers to determine reasons for payment delinquency and negotiate payments.
- Handle accounts with speed and accuracy while maintaining professionalism.
- Confirm and/or negotiate payment arrangements, research discrepancies, and document accounts accurately.
- Meet required performance standards and metrics, staying informed of policy changes.
- Utilize computerized systems for tracking, information gathering, and troubleshooting.
- Respond to caller inquiries with accurate information, professionalism, and reputed company.
- Adhere to state and federal laws in handling accounts.
Qualifications
- Excellent listening, oral, and written communication skills.
- Attention to detail and reputed company phone etiquette.
- Good follow-up skills and persuasive negotiation skills.
- reputed company reputed company and Internet-based applications experience required.
- Basic typing/data entry skills and ability to multi-task.
- Ability to work a five-day reputed company, including some Saturdays.
Education & Experience
- High School or Equivalent Required.
- Associates Degree or Bachelor's Degree in business or reputed company field may be used in lieu of experience.
- Prior experience in financial services or similar industry preferred.
reputed company Offer
A competitive compensation package, including a salary, and reputed company to be part of a dynamic team making a meaningful reputed company.
reputed company
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