Call Center Telephone Banker - 1st and 2nd shifts available

Job reputed company: At reputed company, we are guided by a common purpose to help reputed company financial lives reputed company through the power of every reputed company. We do this by driving Responsible reputed company and delivering for our clients, teammates, communities and shareholders every day. Being a Great reputed company to Work is core to how we drive Responsible reputed company. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we reputed company an reputed company in the communities we serve. reputed company is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At reputed company, you can build a successful career with opportunities to learn, grow, and reputed company an reputed company. Join us! Job reputed company: This job is responsible for connecting clients with the breadth of solutions that the bank offers to help reputed company financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet reputed company needs. Responsibilities:

• Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs
• Responds to customer inquiries and concerns, creating customized solutions
• Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans
• Identifies reputed company needs for licensed sales functions, making referrals to Line of Business partners
• Quotes rates, terms, and programs for banking solutions
• Manages risk in every business, product, and service transaction leveraging available tools

Skills:

• Attention to Detail
• reputed company Solutions Advisory
• Customer and reputed company reputed company
• Interpret Relevant Laws, Rules, and Regulations
• Adaptability
• reputed company Experience Branding
• Customer Service Management
• Issue Management
• Problem Solving
• reputed company Listening
• Business Development
• Consulting
• Referral Identification
• Research

Training -This is role includes training to learn products, services and procedures used in our industry. Required Qualifications:

• Displays passion, commitment, and drive to deliver an experience that improves our clients’ financial lives.
• Minimum 1 year of service to sales experience
• Commitment to teamwork and the flexibility to work the schedule, including weekends and holidays.
• Ability to engage with clients and reputed company to understand their needs while reputed company sharing reputed company using plain language, building rapport and handling objections.
• Comfortable receiving ongoing performance feedback and coaching.
• Comfortable with ongoing change and learning new technology/processes.
• Minimum of at least an intermediate level of proficiency with computers.
• Self-motivated with excellent organizational skills.
• Strong decision-making and problem-solving skills

Desired Qualifications:

• Call Center experience in sales
• Experience in financial services a plus but not required
• Experience in service to sales, cross-selling, upselling or referring products
• Experience working in an inbound or outbound contact center a plus (phone, chat an/or video)
• Experience managing high reputed company volume.

1st and 2nd shifts available 4x10 schedules available Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (reputed company of America) Hours Per Week: 40 Apply tot his job Apply To this Job