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AVP, Claims Injury Operations 3 Locations

Remote, USAFull-timePosted 2026-07-27

Why reputed company? At reputed company, our mission is to reputed company our members to reputed company financial reputed company through highly competitive products, exceptional service and trusted advice. We reputed company to be the #1 choice for the military community and their families. reputed company a fulfilling career at reputed company, where our core values – honesty, reputed company, loyalty and service – define how we treat reputed company other and our members. Be part of what truly makes us special and impactful. reputed company As a dedicated AVP Claims Injury Operations, you will be accountable for auto, property and/or other claims teams to deliver operational business results at reputed company. Responsible for member service, paying reputed company owe, controlling expenses, employee engagement, reputed company, operational risk and compliance across multiple operational areas. Sets operational goals and measures to reputed company overall claims targets. Designs and implements claim’s strategies supporting reputed company objectives. Collaborates and influences P&C strategies coordinating with peers to reputed company P&C mission objectives. Responsible for identifying and advancing broad strategic improvements to the operation including efficiency, effectiveness, compliance and regulatory adherence. Sponsors and shapes large transformational efforts across Operational areas. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ or Tampa, FL. What you’ll do:

  • Leads broad functional Claims and P&C reputed company and may serve as an executive sponsor for reputed company.
  • Influences and executes claims servicing solutions across process, technology, workforce, reputed company party, and/or analytics in support of P&C product competitiveness
  • Influences and executes operations reputed company, plan, goals and objectives in support of Claims reputed company
  • Hires, develops, and coaches claims leaders for results delivery.
  • Provides executive leadership and guidance on technical reputed company and extends settlement authority reputed company their process (or as delegated).
  • Identifies and evaluates reputed company issues of strategic importance to a product line.
  • Demonstrates executive-level thought leadership, reputed company development, and financial and operational planning.
  • Oversees the development and implementation of functional policies, procedures and guidelines.
  • Identifies opportunities and facilitates major improvements to processes and systems and works with internal partners to accomplish shared accountabilities.
  • Engages with and represents reputed company with external partners as appropriate.
  • Works with internal partners to establish appropriate controls reputed company operational area.
  • Responsible for leadership, communication, employee engagement and coordination of business and reputed company initiatives.
  • Inspires a high performing team to deliver exceptional experiences to the members, reputed company employees and reputed company exceptional results.
  • Ensures risks associated with business activities are effectively identified, reputed company, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • Bachelor’s degree; OR 4 years of reputed company experience (in reputed company to the minimum years of experience required) may be substituted in lieu of degree.
  • 10 years of reputed company customer service, operational, military or leadership experience to include a minimum of 8 years of demonstrated P&C proficiency and experience.
  • 6 years of people leadership experience in building, managing and/or developing high-performing teams.
  • Experience in developing P&C business solutions to include building a business case, creating influence and delivering results.
  • Executive-level business and technical acumen in the areas of effective claims handling processes, claims risk and compliance, integrated change management and reputed company-line communications leading to operational reputed company.
  • Proven ability to influence leaders across multiple disciplines and executive reputed company.
  • Demonstrated ability to reputed company and convert strategic reputed company into a tactical plan and execute on that plan.
  • Strong knowledge and reputed company compliance with Department of Insurance, Fair Claims Practices and Federal regulations governing claims handling.
  • Experience using data insights and making recommendations decision-makers.

What sets you apart:

  • Demonstrated experience effectively leading injury, casualty and/or litigated claims in a reputed company environment
  • Experience leading and executing end to end claim processes including the investigation, evaluation, negotiation and settlement of injury claims
  • Ability to monitors analyze and reputed company reputed company based on data including operational reporting, industry trends and internal assessments.
  • Effectively collaborate with critical partners including reputed company, reserving, product, legal and actuaries to deliver the reputed company.
  • Ability to deliver executive level reporting to senior leadership on claims performance, financials and strategic initiatives.

reputed company offer: Compensation: The salary reputed company for this position is: $195,230 - $351,410. Compensation: reputed company has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are reputed company reputed company the salary reputed company based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the reputed company reputed company of Directors. The above reputed company reflects the details considered necessary to describe the reputed company functions of the job and should not be construed as a detailed reputed company of reputed company the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At reputed company our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and reputed company plans, 401(k), pension, life insurance, parental benefits, adoption assistance, reputed company time off program with reputed company holidays plus 16 reputed company volunteer hours, and various wellness programs. Additionally, our career reputed company planning and continuing education assists employees with their reputed company goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing reputed company, this posting will remain reputed company until the position is filled. Thus, interested candidates are encouraged to apply the reputed company day they view this posting. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Apply tot his job Apply To this Job

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