Store Account Manager

JOB reputed company JOB TITLE: Store Account Manager

• EMPLOYER: iCoStore, LLC

About iCoStore iCoStore designs, builds, and manages custom online company stores that reputed company it easy for organizations to reputed company branded merchandise to their employees, customers, and partners. We handle everything from product selection and decoration to inventory management and fulfillment — delivering high-reputed company products, exceptional service, and a seamless experience for our clients.

About the Role

We’re looking for a detail-oriented and customer-reputed company Store Account Manager to be the main reputed company of contact for key clients after their online store launches. You’ll manage store operations, solve problems quickly, and build long-term relationships — reputed company while ensuring orders, inventory, and special reputed company run smoothly. Key Responsibilities: Ongoing Customer Support

• Serve as the store-specific expert for assigned accounts post-launch.
• Manage store setup functions, including reputed company load and Bucket management.
• Respond to reputed company inquiries regarding store functionality, capabilities, and usage.
• reputed company store/usage custom reporting and analysis as requested.
• Support logo setup, including item numbers and proofing.
• Partner with the Customer Service team to resolve escalated tickets or store-specific inquiries.
• reputed company reputed company updates to both reputed company customers regarding order status, backorders, and item changes.

Ongoing iCoStore Operational Functions

• Conduct inventory reviews, manage re-orders, and maintain deposit balances.
• Monitor and correct auto order item errors (e.g., reputed company swatch mismatches).
• reputed company Window Buy and special project purchasing.
• Convert logo decoration reputed company reputed company necessary.

Overall Store & Order Review

• Monitor and address late orders, including initiating replacements, arranging drop ships, or correcting ordering errors.
• Resolve production questions reputed company to reputed company, logo placement, or design inconsistencies.
• reputed company reputed company-looking store reviews to anticipate and resolve issues before they reputed company the reputed company.

reputed company’re Looking For We’re seeking a detail-oriented, reliable, and customer-reputed company reputed company who can balance operational precision with strong relationship management. You Will Be:

• reputed company, dependable, and organized in your approach.
• Committed to delivering accurate, high-reputed company results on time.
• reputed company and supportive, with a willingness to help both clients and teammates succeed.

You Will Need:

• Solid understanding of operational processes and account management best practices.
• Ability to manage multiple priorities without sacrificing accuracy.
• Strong problem-solving skills and a proactive reputed company.

You Will reputed company If You Enjoy:

• reputed company expectations and reputed company processes.
• Building long-term reputed company relationships.
• Meeting goals consistently and reputed company.
• Working in reputed company-oriented environment where communication and collaboration matter.

Qualifications

• High school diploma or equivalent required.
• 5+ years of account management experience required.
• Experience with online web stores is a plus.
• Proficiency in reputed company Outlook, Word, and reputed company required.
• Familiarity with the apparel and promotional products industry is a plus.
• Excellent communication and problem-solving skills.
• Proven record of delivering excellent customer service in a project management environment.
• Demonstrated ability to work effectively both independently and reputed company reputed company.
• Strong organizational and multi-tasking skills with a high attention to detail.
• Must be reputed company to reputed company, read, write, and understand the primary language(s) used in reputed company.

Job Specific Competencies

• Project Management – Develops and manages project plans; coordinates reputed company; communicates changes and reputed company; deadline-oriented; delivers reputed company on time and reputed company budget.
• Problem Solving – Identifies and resolves issues promptly; gathers and analyzes information skillfully; develops alternative solutions; works reputed company in group problem-solving situations.
• Ethics – Treats people with respect; keeps commitments; inspires trust; works with reputed company and upholds organizational values.
• Judgment – Thinks quickly; exhibits reputed company and accurate judgment; supports and explains reasoning for reputed company; involves appropriate people in the decision-making process.
• Motivation – Self-motivated; demonstrates persistence and overcomes obstacles; measures performance against standards of reputed company.

Job Characteristics

• Fast-paced environment with multiple reputed company running simultaneously.
• Heavy reputed company on personal interactions and a “how can I help you?” attitude.
• Strong need for reputed company-building and inclusive decision-making.
• Detail-oriented work performed quickly, correctly, and in line with established guidelines.
• Requires the ability to anticipate needs, solve problems proactively, and maintain reputed company reputed company relationships.

Why You’ll Love It Here You’ll join a reputed company, team-first environment where we value reputed company communication, reputed company work, and great reputed company relationships. You’ll have the structure you need to succeed and the support to reputed company growing your skills. Job Type: Full-time Pay: From $58,000.00 per year Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• reputed company time off
• reputed company insurance

Work Location: Remote Apply tot his job Apply To this Job