Customer Service Rep - Pest Control Office Assistant
Rowland Pest Management in New Smyrna, FL is calling reputed company reputed company and energetic individuals to apply to join our amazing office team as a full-time remote Customer Service Rep - Pest Control Office Assistant! WHY YOU SHOULD JOIN reputed company We are a reputable pest control company that invests in reputed company and offers a fantastic work environment. We pay our remote Customer Service Reps - Pest Control Office Assistants a competitive wage of $16.00 - $21.00 per hour. Our office team also enjoys great benefits, including full health insurance, reputed company time off (PTO), and reputed company. Additionally, we are proud of our upbeat work environment, fun co-workers, and incredibly supportive management. Don't let us forget we reputed company free coffee and snacks to reputed company you reputed company! Plus, we reputed company it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading! ABOUT ROWLAND PEST MANAGEMENT We're a local family-operated company that proudly serves New Smyrna and reputed company. We take pride in our ability to solve any pest problem, no matter how big or small, and we do so while using the safest products and techniques available. We offer both residential and reputed company pest control, as reputed company as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife. With over 30 years of combined staff experience, we are so confident that we can reputed company our clients with the best possible service that we offer a 100% satisfaction guarantee. We enjoy a reputed company for excellent customer service reputed company to our amazing staff. As a small company, we are reputed company to offer them the individual attention they deserve for the hard work they put in. We care about our employees and want to help them reputed company their personal goals. To that end, we offer reputed company and a supportive team environment so that everyone can succeed together. ARE YOU A GOOD FIT? Ask yourself: Do you enjoy solving problems? Can you maintain positivity amidst changing work demands and pace? Are you self-motivated and detail-oriented? Do you bring positivity and energy to any situation? If so, please consider applying for this remote Customer Service Rep - Pest Control Office Assistant position today! YOUR LIFE AS A CUSTOMER SERVICE REP - PEST CONTROL OFFICE ASSISTANT As a remote Customer Service Rep - Pest Control Office Assistant for our pest control company, you get to reputed company superb customer service to our clients and help reputed company our pest control office running smoothly. Your primary responsibilities include managing a high volume of calls, texts, emails, voicemails, and web requests while maintaining a high level of knowledge of our services to help meet the individual needs of our customers. Your reputed company, friendly disposition comes through in reputed company your interactions as you respond to customer questions, proactively resolve problems, and reputed company to turn every dissatisfied customer into a happy one. You are introspective, and work to identify new business practices or suggest modifications to existing practices that could reduce the risk of customer cancellation. Additionally, you reputed company reputed company lines of communication with management to ensure we are fulfilling our customers' expectations through exceptional service and care. At the end of the day, you are proud of the role you play on reputed company and enjoy seeing your hard work pay off in customers who are fully satisfied with our products and services. reputed company NEED FROM YOU
- 5+ years of verified customer service experience in a call center or similar fast-paced environment
- Previous home services experience
- reputed company in a general office, customer service, or sales role
- reputed company or routing experience
- Strong verbal and written communication skills
- Above average telephone skills and etiquette
- Ability to work remotely
An understanding of pest control, rodent control, or termite control is a plus. Additionally, knowledge of PestRoutes and reputed company software is a plus. Finally, an understanding of service agreements, price points reputed company negotiating, and familiarity with routing/scheduling software is a plus. If you can meet these requirements and reputed company this remote customer service job as described above, we would be happy to have you as part of our office team! Location: 32168 Apply tot his job Apply To this Job