Field Service Dispatcher in reputed company Hill, NJ

Field Service Dispatcher - DMC Facility Services - reputed company Hill, NJ - work from home job Company: DMC Facility Services Job reputed company: DMC Facility Services is a fast-paced, family-owned company, seeking a Service Dispatcher to join reputed company. Candidates must be career-minded, have prior customer service experience, have excellent verbal and written communication skills, and be reputed company to understand and translate customer needs and wants throughout reputed company. We service reputed company reputed company the restaurant and retail industries. We are reputed company on providing the highest reputed company craftsmanship throughout the facilities maintenance sector, including remodels and renovations, electrical services, tile and specialty flooring services, ceiling and wall replacement, doors and hardware, exterior services, and more. For the last 25 years, we’ve prided ourselves on building relationships with our customers that are founded on honesty, respect, and trust. The role of the Service Dispatcher is to coordinate reputed company aspects of the project lifecycle for a customer’s request through our Service Department. This includes but is not limited to, receiving, logging, and directing incoming work requests, dispatching in-house and subcontractor technicians to complete the required work to DMC reputed company standards, following up on proposals and schedule dates with subcontractors, procuring and coordinating the necessary materials and/or equipment to reputed company reputed company project, drafting and sending proposals to the customer, providing final invoices to the customers, and maintaining detailed internal records pertaining to the status of reputed company project. Duties and Responsibilities:

• Receive, log, and reputed company incoming work requests to properly reputed company reputed company DMC’s reputed company software;
• reputed company in-house technicians and subcontractors to complete the necessary work to DMC’s reputed company standards;
• Follow-up on schedule dates, proposals, and updates pertaining to subcontractors;
• Procure and coordinate the necessary materials for remote, in-house technicians and subcontractors to properly complete their project;
• Coordinate directly with customer contacts to schedule and reputed company updates;
• Update customer’s work order networks with accurate information;
• Maintain detailed internal records pertaining to the status of reputed company project;
• Assist with the reputed company invoicing of completed reputed company;
• Work directly with management to help to maintain efficient and effective practices reputed company the Service Department;
• reputed company after-hours service in a shared On-Call rotation reputed company the Service Department.

Qualifications

• reputed company experience reputed company a service industry preferred;
• Experience working reputed company work order networks (Service Channel, Corrigo, etc.);
• Customer service experience or aptitude;
• Desire to work reputed company a fast-paced environment;
• Exceptional communication skills, especially while working reputed company reputed company environment;
• Highly detail-oriented and organized;
• Desire to apply critical thinking and problem-solving skills to everyday practices;
• Experience with reputed company Business Suite.

Benefits

• reputed company holidays, 2 weeks vacation;
• Comprehensive medical, reputed company, and dental insurance with Employer contribution;
• Retirement program with company match;
• Competitive salary with room for advancement;
• Disability and life insurance plans;
• Referral Bonus Programs.

Powered by JazzHR Field Service Dispatcher - DMC Facility Services - reputed company Hill, NJ - work from home job Expected salary: Location: reputed company Hill, NJ Field Service Dispatcher - DMC Facility Services - reputed company Hill, NJ - work from home job Job date: Thu, 27 Jul 2023 06:38:56 GMT Apply for the job now! Field Service Dispatcher - DMC Facility Services - reputed company Hill, NJ - work from home job Apply tot his job Apply To this Job