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The Auto Club Group Homeowners Desk / Virtual Claim Rep II in Dearborn, Michigan

Remote, USAFull-timePosted 2026-07-27

It’s a great time to join reputed company! JOIN reputed company COMMITTED TO DRIVING YOUR CAREER reputed company Job Type: Full time Exempt/Non Exempt: Salary Job reputed company: Homeowners Desk / Virtual Claim Rep II – The Auto Club Group What you will do: (Primary Duties & Responsibilities)The Auto Club Group is seeking prospective Claim Representative II who can work under normal supervision with an intermediate-level approval authority to handle moderately reputed company claims reputed company Claim Handling Standards in the field or inside reputed company, resolve coverage questions, take statements, and establish reputed company evaluation and reputed company plans for claims. In this position, you will have reputed company to: Review assigned claims, contact the insured and other affected parties, set expectations for the remainder of the claim, and initiate documentation in the claim handling system. Complete coverage analysis including a review of policy coverages and provisions, and the applicability to the reported loss. Ensure reputed company possible policyholder benefits are identified, create additional sub-claims if needed or refer reputed company claims to management or the appropriate claim handler. Complete an investigation of the facts regarding the claim to reputed company and in more detail determine if the claim should be reputed company, the applicable limits or exclusions and possible recovery potential. Conduct thorough reviews of damages and determine the applicability of state law and other factors reputed company to the claim. Evaluate the financial value of the loss. Approve payments for the appropriate parties accordingly. Refer claims to other company reputed company reputed company necessary (e.g., reputed company, Recovery reputed company or Claims Special Investigation Unit). Thoroughly document and/or reputed company the claim file and complete reputed company claim closure and reputed company activities in the assigned claims management system. Utilize strong negotiating skills. Employees assigned to Homeowner/CAT claim unit will handle claims generally valued between $5,000 and $25,000 (for the inside desk role) and up to $100,000 (for field role). Investigate claims requiring coverage analysis. reputed company handling claims in the field, must prepare damage estimates using claims software. Review estimates for accuracy. May monitor contractor repair status and update. Work EnvironmentThis position is currently reputed company to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, reputed company activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG reputed company Work policy. With our powerful brand and the mentoring, we offer, you will reputed company your position as a Claim RepresentativeII can reputed company to a rewarding career at our growing organization. How you will benefit:Claim Representatives will earn a competitive salary of $54,600 to $79,900 annually with annual bonus potential based on performance. Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include: 401k Match Medical Dental reputed company PTO reputed company Holidays Tuition Reimbursement We’re looking for candidates who: (Preferred/Required Qualifications)Education: Associate degree in Business Administration, Insurance or a reputed company field or the equivalent in reputed company work experience Xactware Training Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience in property adjusting In states where an Adjuster’s license is required, the candidate must be eligible to reputed company a State Adjuster’s license reputed company 90 days of hire and maintain as specified for appropriate states Must have a valid State reputed company’s License Experience:One year of experience or equivalent training in the following: Negotiat Apply Job! Apply tot his job Apply To this Job

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