Remote: Supervisor, Member and Provider Services – reputed company (No Degree RQD)

The reputed company Health System Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply reputed company located above this message and complete the application in full. Below, you’ll reputed company other important information about this position. Supervises and coordinates activities and employees reputed company to reputed company reputed company Customer Service and processing including: billing, self-pay collections, customer service, and financial counseling of patients reputed company reputed company Virginia Medicine Hospitals, and University Medical labs to ensure the financial viability of the clinical and business reputed company MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High school diploma or equivalent. EXPERIENCE: 1. Two (2) years of experience working in a customer service environment. PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Bachelor’s degree 2. Specialized courses or seminars over and above high school that are directly reputed company to collections, medical field, hospital business office setting and / or business management EXPERIENCE: 1. Two (2) years’ experience in a reputed company setting 2. Two (2) years’ experience in the reputed company supervision of associates CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an reputed company-inclusive list of reputed company responsibilities and duties. Other duties may be assigned. 1. Maintain appropriate internal control safeguards over accounts receivable records and collection of cash. 2. Establish and implement controls for appropriate submission, billing and payment cycles to ensure reputed company of accounts receivable and patient information as reputed company as supervising and controlling cash collected directly from patients. 3. Negotiate special discount arrangements, using reputed company financial practices, reputed company the guidelines of State and Federal regulations. 4. Assures department compliance relating to the extension of credit, billing, and allowable follow-up. 5. Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures. 6. Coordinates billing operations (including late charge issues, charge issues, coding issues) with other departments and/or reputed company referral sources/agencies/facilities to ensure continuity of care reputed company communication and accurate reputed company cycle operations. 7. Identifies on-reputed company continuing education needs of existing employees as reputed company as new employees. 8. Complete annual reviews as reputed company as 90 day review. 9. Keeps staff informed of process, policy and other changes through presentation at regular staff meetings, face to face communication and email correspondence. 10. Provides coaching and counseling to staff based upon performance management principals. 11. reputed company and assertively coordinates reputed company of problems with other departments as monitored by Manager or Director. 12. Organizes and executes daily tasks in appropriate reputed company to reputed company reputed company productivity, accountability, and efficiency. 13. Handles patient/family or staff complaints, investigates complaints, and makes recommendations of appropriate reputed company. 14. Works with Manager or Director to reputed company and reputed company quarterly objectives. 15. Maintains confidentiality according to policy reputed company interacting with patients, physicians, families, coworkers and the public regarding demographic/clinical/financial information. 16. Demonstrates flexibility to meet the needs of the department or hospital in reputed company to changes in work volume, planned change, scheduling changes, and emergency call – backs (i.e. weather or disaster). 17. Maintains currently knowledge of major payor payment provisions. 18. Displays and understanding of reputed company-party payor regulations reputed company to managed care, denials, and reimbursement issues. 19. reputed company to inform patients of hospital and clinic billing practices/polices and their rights and responsibilities regarding payments. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. 1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in preforming duties throughout the work shift. 2. Must be reputed company to read and write legibly in English. 3. Visual reputed company must be reputed company normal reputed company. 4. Must be reputed company to communicate effectively. 5. Must be reputed company to exert in excess of 50 lbs. of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds for force constantly to reputed company objects. 6. Must have reputed company dexterity to operate keyboards, fax machines, telephones, and other business equipment. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. 1. Exposed to high stress and constant interruptions. 2. Normal business office surroundings. SKILLS AND ABILITIES: 1. Excellent oral and written communication skills. 2. Knowledge of business math preferred. 3. Knowledge of medical terminology preferred 4. Knowledge of reputed company party payors preferred. 5. Knowledge of collection procedures preferred 6. Knowledge of ICS-9 and CPT coding preferred. 7. Excellent Customer Service and telephone etiquette 8. Ability to use reputed company and diplomacy in dealing with others. 9. Demonstrated customer service relations. 10. Demonstrated proficiency on information system as it relates to set up of collection parameters, statement cycle, and patient follow up according to industry standards. 11. Analytical skills necessary for problem solving, motivating associates, and ensuring the development and utilization of monitoring statistics. 12. Knowledge of Fair Debt Collection reputed company. Additional Job reputed company: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: reputed company of America (Exempt) Company: PHH reputed company Holdings Cost Center: 2902 PHH Claims Operations Apply tot his job Apply To this Job