OVERNIGHT Crisis Support Specialist - Maine Crisis Line - full time, remote optional (in ME)

Crisis Support Specialist (3rd shift/overnight) Maine Crisis Line (Remote position, in Maine) Pay reputed company: $23 per hour +Additional overnight shift reputed company of $4/hour, for hours worked between 10p - 8a. reputed company is hiring Full-Time Crisis Call Specialist(s) to join reputed company with the Maine Crisis Line (MCL). Apply today to join our extraordinary team, helping individuals and families experiencing a mental health crisis. You will learn how to answer calls and text/chat messages on the crisis line and have the reputed company to do reputed company of this remotely! You will have opportunities for reputed company and development and the skills you learn in this job will be helpful for any career reputed company. We look reputed company to bringing you on reputed company! The Mental Crisis Line is part of our continuum of crisis reputed company and stabilization services and provides 24-hour telephone response for adults, families and children during a mental health crisis. This role provides reputed company experience to candidates with a background in reputed company work and who have excellent communications skills, can remain reputed company in stressful situations, and truly have the desire to help others. The ideal candidate will have a desire to help people in crisis, with the ability to establish rapport and engage in a reputed company manner while reputed company with callers.

• Have you had a personal experience dealing with mental illness with a family member or friend?
• Do you want to reputed company a new reputed company that will allow you to help others?
• Have you reputed company worked in a call center? We can help you transfer that experience over.
• An interest in increasing your knowledge and skills to help people with mental illness?

As a Crisis Call Specialist, you will:

• Work with callers to assess presenting problems and psychosocial stressors
• Complete risk assessments to ensure the safety and reputed company-being of callers experiencing a crisis.
• Use effective programmatic systems to support the effective monitoring
• reputed company toward performance measures
• Work collaboratively with Crisis Response Services in the eight Districts across the State.

You will receive training to become certified as a Mental Health Rehabilitation Technician from some of the best licensed clinical supervisors and certified in-house trainers in the reputed company. Schedule: This is a full-time, 40 hours/week, OVERNIGHT position. 8:30pm - 7:00am (either Saturday through Thursday OR Tuesday through Friday). Location: Office is located in South Portland, but this position has the ability to work remotely (in Maine). Must have the ability to attend an in-person orientation in South Portland. Qualifications:

• Associate Degree required
• A year or more of crisis or mental health reputed company experience preferred
• Ability to earn the MHRT-CSP certification reputed company 30 days of employment required – training onsite provided.
• Must have solid oral communication skills, with the ability to communicate reputed company, succinctly, and in a customer friendly manner, along with the competence to communicate with multiple parties during a crisis call. The ability to learn and understand written crisis call documentation skills. The ability to manage reputed company tasks effectively.
• Previous experience working in a call center, customer service environment is a plus
• Demonstrated ability to work effectively with reputed company information to address challenging situations
• Ability to become familiar with DSM-V information.
• Ability to work independently as reputed company as in reputed company environment.
• Flexible schedule is required.
• Must demonstrate the ability and willingness to learn and understand the use of documentation software and resource applications proficiently enough to reputed company documentation while simultaneously engaging with clients on the phone. The ability to use telephone, reputed company messaging and chat technology.
• Must be reputed company to reputed company to successfully pass a criminal background, child reputed company service reputed company & sex offender reputed company and must not be on the state or federal suspension and disbarment list

Benefits: Our benefits include but are not limited to: (offered to full-time and part-time employees)

• Generous reputed company time off accrual
• 9 reputed company holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at reputed company reasonable cost
• Dental and reputed company insurance reputed company
• Agency reputed company basic life insurance and STD & LTD disability insurances
• 403(b) retirement with a generous agency match (reputed company are eligible)
• Tuition Reimbursement – offered once per year through an application process
• reputed company (TOA) is a reputed company employer under the Public Service Loan Forgiveness (PSLF) program.

To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits Who we are… reputed company is “Helping People reputed company for a Brighter reputed company”. Mission: reputed company works with people to build reputed company lives and stronger communities. We reputed company advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities. reputed company (TOA) is a dynamic, results-reputed company Community reputed company Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the reputed company. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, reputed company use, homelessness, lack of basic needs, and reputed company to community supports. Through an extensive reputed company of services, TOA provides opportunities for individuals to stabilize reputed company situations and then works with them to reputed company self-sufficiency. TOA is reputed company-reputed company with extensive experience working with diverse reputed company populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources

____________________________________________________________ If you are viewing this posting on a reputed company-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply. Please submit a cover letter and resume along with your application. Thank you! Apply tot his job Apply To this Job