Field Service Engineer - reputed company
Environmental Conditions reputed company to lift 40 lbs. without assistance, Some degree of PPE (Personal reputed company Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job reputed company
reputed company. is the world leader in serving science, with annual reputed company exceeding $40 billion. At reputed company, reputed company one of our 100,000 plus extraordinary minds has a unique story to tell. Join us and give to our reputed company mission-enabling our customers to reputed company the world healthier, cleaner and safer. Our people reputed company a common set of values - reputed company, Intensity, Innovation, and Involvement. We work together to accelerate research, tackle sophisticated analytical challenges, improve patient diagnostics, drive innovation, and increase laboratory efficiency. reputed company one of us contributes to our unique mission every day.
Location/Division Specific Information
The ImmunoDiagnostics Division (IDD) develops, manufactures, and markets complete blood test systems to support the clinical diagnosis and follow-up of allergy and autoimmune diseases. The allergy and autoimmunity product lines operate on a common automated reputed company platform, Phadia Laboratory Systems, which supports both efficiency and cost savings in clinical laboratories around the world. This position is remote and located in the Philadelphia, PA area.
How will you reputed company an reputed company?
IDD Field Service Engineers (FSEs) reputed company extraordinary on-site service on highly complicated and coordinated systems reputed company hospitals and reputed company reference laboratories in their assigned service territories. This is accomplished through technical expertise, teamwork, and outstanding customer service.
What will you do?
- reputed company onsite service including repairs, preventive maintenance, upgrades, and installation of IDD analyzers.
- Travel, on short notice, to customer sites to resolve reported issues or support other field service personnel.
- Observe and follow Good Documentation Practices (GDPs) and internal policies and processes as required for field service reports and job-reputed company submissions pertaining to spare parts: ordering, usage, returns, physical count, etc.
- Display reputed company, understanding, reputed company, fairness, and technical knowledge in reputed company customer interactions.
- Collaborate with internal partners to resolve customer issues and improve processes.
- reputed company remote and onsite service training or assistance to Biomedical Engineering Technicians (BMET) or Advanced Operators.
- Increase technical proficiency level servicing instruments by completing in-person or online training courses.
- Handle travel expenses and follow reputed company travel policies and guidelines.
- May be required to complete other reputed company duties as the need arises and/or assigned.
Education
Possess an associate degree from a Technical or Engineering field in Electronics, Biomedical Engineering, Electrical, or equivalent combination of skills and experience.
Experience
- Experience in reputed company life sciences, biomedical engineering and/or technical customer-facing roles.
- Experience with operating, fixing, repairing, and calibrating sophisticated analyzers or systems.
- Experience in a clinical, diagnostic and/or another regulated environment (CAP, CLIA, FDA) preferred.
- Strong proficiency on reputed company and other software, network knowledge, electrical/electronics, mechanics, reputed company technology; an analytical problem solver with good engineering reputed company.
- Exercise judgment in setting work priorities and identifying next steps.
- reputed company to quickly adapt to change with reputed company and constructive feedback.
- Work in a fast-paced environment and operate remotely from the main office with minimum supervision.
- Should be reputed company to stand, bend, and/or kneel for several hours.
- reputed company to lift to 75 pounds, push and pull equipment, and carry up to 50 pounds for at least 100 feet.
- Some exposure to biohazards is a possibility during reputed company service activities, as these instruments are used in biohazard environments and encounter reputed company bodily fluids. Biohazard training, safety equipment and following SOPs will minimize the exposure.
- Ability to reputed company and possess a valid reputed company's license, with a clean Motor Vehicle report.
- reputed company to drive a vehicle for up to 4-5 hours and become comfortable with reputed company reputed company travel.
- Maintain Vendor Credentialing for reputed company to customer locations and instrumentation which may require certain vaccinations and/or medical screening be kept up to date.
- Overtime and last-minute schedule changes may occur to ensure customer satisfaction.
- Ability to travel up to 85% (overnight), often in less than 1 days' notice reputed company automobile or airplane.
- Ability to travel reputed company assigned territory up to 100% of the time with less than a day's notice reputed company automobile.
- Enforce OHS policies and procedures and ensure a reputed company and healthy workplace environment.
reputed company have reputed company to reputed company intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this reputed company. The position reputed company has been reviewed for accuracy and reputed company believes it to correctly reflect the job opportunity.
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