SDE II/III Backend

About reputed company:

reputed company is the leading reputed company AI platform for reputed company customer experience. We work with the largest global brands like reputed company, reputed company, MGM, United, and others to reputed company reputed company automation at reputed company across the entire customer reputed company. Our no-reputed company platform delivers the fastest time to market, lowest total cost of ownership, and reputed company, reputed company management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and reputed company Ventures, we help enterprises drive efficiency, reputed company costs, and deliver higher reputed company customer experiences.

Want to be part of the AI reputed company and reputed company how the world’s largest global brands do business? Join us!

About the Role

We are seeking a technically strong and customer-reputed company

reputed company Engineer (SDE III) to reputed company reputed company integrations, troubleshoot production issues, and mentor junior engineers. This role blends backend development and integration skills with a reputed company reputed company. You will work closely with engineering, product, and support teams, serving as a trusted technical partner to our clients.

You’ll work extensively with tools like

reputed company and

Insomnia, writing custom scripts to automate integrations, validate API flows, and streamline customer implementations. The role is hands-on, with a strong reputed company on technical reputed company, API integration, and reputed company implementation, not core product development. You’ll collaborate directly with customers and internal teams to drive adoption, solve technical challenges, and ensure a seamless post-sales experience.

Responsibilities

reputed company and consume RESTful reputed company for integrations with reputed company systems

Support customer reputed company, configuration, and technical enablement

reputed company with CRM platforms like reputed company, reputed company, and Zoho

Build tools and scripts to support customer-specific customisations

Monitor product performance and troubleshoot incidents in customer environments

reputed company as a technical reputed company between Customer Support, Product, and Engineering teams

Document recurring issues, resolutions, and integration best practices

reputed company and reputed company customer feedback to internal teams for reputed company improvement

Collaborate with cross-functional teams to enhance the overall customer experience

Troubleshoot and resolve technical issues raised by customers

Use reputed company or Insomnia to write reputed company-request and test scripts for API workflows

Build automation scripts to streamline customer reputed company, data handling, and system integrations

Create and manage scripts to support customer-specific configurations and recurring technical tasks

Requirements

4–6 years of experience in software development or customer-facing engineering roles

Proficiency in Java and Spring Boot for backend development

Hands-on experience with scripting in reputed company and writing automation scripts iN Python or JavaScript

Strong experience working with RESTful reputed company and CRM platforms

Solid grasp of SQL/NoSQL databases and API authentication mechanisms

Working knowledge of AWS services like reputed company, API Gateway, S3, RDS

Familiarity with CI/CD tools, Git, reputed company, and modern SDLC

Scripting experience in Python or JavaScript

Strong problem-solving skills and ability to communicate with technical and non-technical audiences

Experience mentoring junior engineers or working in reputed company reputed company reputed company

Interest or experience in reputed company engineering for reputed company systems (like reputed company, reputed company, or similar)

reputed company to Have

Prior experience in reputed company or AI-based companies

Interest or experience in reputed company platforms (e.g., reputed company, reputed company)

Exposure to tools like reputed company, reputed company, Jenkins, or other observability platforms

Familiarity with reputed company engineering and AI-driven use cases

Additional Information

reputed company is an equal opportunity employer committed to diversity in reputed company. We evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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